At a Glance
- Tasks: Deliver high-quality flooring solutions and provide excellent customer care.
- Company: Established flooring contractor with a strong reputation in the residential sector.
- Benefits: Competitive salary, company van, pension scheme, and career stability.
- Other info: Opportunity for long-term growth in a dynamic environment.
- Why this job: Join a supportive team and work with leading UK house builders.
- Qualifications: Experience in flooring installation and strong customer service skills required.
The predicted salary is between 32000 - 35000 £ per year.
An excellent opportunity has arisen for an experienced Flooring Customer Care Fitter to join a growing and well-established specialist flooring contractor operating across the North East. Working with some of the UK’s largest house builders, you’ll play a key role in delivering high-quality remedial and customer care works across new build residential developments. This is a fantastic opportunity for someone who enjoys problem solving, working independently, and delivering excellent customer service while maintaining high standards of workmanship.
Why this role stands out
The business has developed a strong reputation within the residential construction sector for delivering high-quality flooring solutions and exceptional customer service. You’ll be joining a supportive and collaborative team where quality, communication, and professionalism are genuinely valued.
The role
- Carry out customer care remedial works across a range of flooring types
- Liaise with the Customer Care team to coordinate and complete remedial visits
- Conduct site visits to assess reported flooring issues and determine solutions
- Complete remedial works within agreed timescales
- Communicate professionally with homeowners, clients, and internal teams
- Provide technical advice relating to flooring products and maintenance
- Maintain accurate records and updates on customer care cases
- Work closely with operational and site teams to ensure smooth delivery of works
What they’re looking for
- Experience fitting a variety of flooring types including Carpet, LVT, Vinyl, Safety Flooring, and Sub-Floor Preparation
- Strong knowledge of flooring products and installation methods
- Experience working on residential developments or large-scale construction projects preferred
- Excellent communication and customer service skills
- Strong organisational and problem-solving abilities
- Professional and solution-focused approach
- Good attention to detail and quality standards
- Full UK driving licence required
- CSCS card and relevant flooring qualifications beneficial
Why Join
- Competitive salary and benefits package
- Fully expensed company van for business use
- Company pension scheme
- Supportive and collaborative team environment
- Opportunity to work with leading UK house builders
- Long-term career stability within a growing business
If you’re looking for a role where you can combine technical flooring expertise with excellent customer service, this is well worth a conversation.
Want to know more? Contact matt.cassady@linearrecruitment.co.uk | 07749495879.
Residential Flooring Care Fitter - Company Van employer: Linear Recruitment
Join a well-established flooring contractor in the North East, renowned for its commitment to quality and exceptional customer service. With a competitive salary, fully expensed company van, and a supportive team culture, this role offers not just a job but a pathway to long-term career growth within the residential construction sector. You'll thrive in an environment that values professionalism and collaboration while working with some of the UK's leading house builders.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Flooring Care Fitter - Company Van
✨Tip Number 1
Network like a pro! Reach out to your contacts in the residential construction sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with different flooring types, consider creating a portfolio showcasing your best work. This can really help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common questions related to customer service and problem-solving in flooring. Be ready to share specific examples of how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a supportive team that values quality and communication.
We think you need these skills to ace Residential Flooring Care Fitter - Company Van
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with different flooring types and any relevant qualifications. We want to see how your skills match up with what we’re looking for, so don’t hold back!
Show Off Your Customer Service Skills:Since this role is all about delivering excellent customer care, include examples of how you've gone above and beyond for customers in the past. We love seeing that commitment to service!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Linear Recruitment
✨Know Your Flooring Types
Make sure you brush up on the different types of flooring you'll be working with, like Carpet, LVT, and Vinyl. Being able to discuss their installation methods and maintenance will show your expertise and impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved flooring issues. This role values problem-solving, so having specific scenarios ready will demonstrate your capability to handle challenges effectively.
✨Communicate Like a Pro
Since this job involves liaising with homeowners and clients, practice your communication skills. Be ready to explain how you would approach customer interactions and ensure satisfaction, as this is key to the role.
✨Highlight Your Team Spirit
This company values collaboration, so be prepared to discuss how you work within a team. Share examples of how you've contributed to a supportive environment in previous roles, showing that you're not just a great fitter but also a team player.
