Transport Bookings Clerk in Heywood

Location: Lineage Heywood

Hours: Monday to Friday, 8:00am–4:30pm (flexibility required)

Salary: £25,987.41 per annum, paid monthly.

About The Role

We're looking for a Transport Bookings Clerk to join our team at Lineage Heywood. In this role, you'll coordinate transport bookings for deliveries and collections, ensuring customer requirements are met and bookings are completed accurately and on time. Working closely with our Customer Service and Transport Planning teams, you'll play an important part in keeping our operation running smoothly while delivering excellent customer service.

What You'll Be Doing

• Book customer deliveries and collections via telephone, email and online booking portals.
• Ensure all bookings are completed accurately and within agreed timescales.
• Work closely with the Customer Service and Transport Planning teams to meet customer requirements.
• Maintain clear, professional communication with customers and internal stakeholders.
• Ensure all delivery and collection bookings are completed before the planned transport date.
• Support the Transport Planning team to help achieve an efficient daily operation.

What We're Looking For

• A professional and confident telephone manner.
• Excellent verbal and written communication skills.
• Strong organisational skills with great attention to detail.
• The ability to work effectively in a fast-paced environment.
• Good computer skills and confidence learning new systems.
• A positive attitude and a team-focused approach.

Why Join Lineage?

• Permanent role with a direct employer – no agency employment.
• Career development opportunities within a growing, highly automated business.
• The opportunity to earn an additional day of annual leave each year up to the maximum of one extra week for length of service.
• Free on-site parking.
• 24/7 Employee Assistance Programme offering free confidential support.
• Access to preferential savings and loans through our Credit Union partnership.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.

Benefits

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us. This is enhanced by recognition schemes, plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union. Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.