Office Manager in Bristol

Lineage is the world’s largest and most innovative provider of temperature‑controlled logistics solutions with +20,000 colleagues globally. At Lineage, helping to feed the world is more than a job – it’s a purpose we live by every day. If you open your fridge freezer, up to 20% of the products you’ll see have passed through a Lineage facility. We support customers who keep our schools and restaurants stocked and supplied as well as working with many of the UK’s leading retailers. We are currently recruiting for an Office Manager to join our Bristol site team.

Shift Pattern: Monday – Friday 08:00‑16:30.

Are you a highly organised, proactive leader with a passion for keeping operations running smoothly? We’re looking for an Office Manager to oversee the daily administrative and operational functions of the site, ensuring all activities are completed safely, accurately, and in line with company procedures.

Key Responsibilities

• Manage the day‑to‑day office and administrative operations, ensuring all site functions are completed efficiently, accurately, and in line with company standards, while supporting the Operations Manager as deputy.
• Lead, monitor, and support your team to achieve targets, fostering a culture of accountability, teamwork, and continuous development.
• Oversee the site’s customer base, including onboarding and communication, while managing stock administration and ensuring compliance with customer and operational requirements.
• Review and manage the site’s operational diary, allocate resources effectively, and monitor KPIs to drive productivity, service levels, and continuous improvement.
• Ensure the correct use of WMS systems, carrying out regular checks, producing reports, and sharing performance insights with site leadership.
• Monitor attendance, timekeeping, and overtime, support HR processes, and work closely with site management and central teams to maintain compliance and drive operational development.

What We’re Looking For

• Experience in an office management or administrative leadership role, ideally within a logistics or warehouse environment.
• Strong leadership skills, with the ability to engage, motivate, and develop a team.
• Excellent organisational and planning skills, with the ability to manage multiple priorities.
• Experience using systems such as WMS and TMS, with confidence in reporting and data analysis.
• Strong communication skills, with the ability to manage internal stakeholders and customer relationships.
• A proactive, solutions‑focused approach with strong attention to detail.
• Good understanding of HR processes and health and safety requirements.

What’s in it for me?

• A permanent opportunity with a direct employer; we will not employ you through an agency.
• Opportunity to develop a career within an industry leading global company.
• Opportunity to earn an extra day of annual leave each year, up to the maximum of one extra week for length of service.
• Free onsite car park.
• Support your emotional well‑being with access to a 24/7 employee assistance phone line offering confidential free counselling and advice.
• Preferential rates for loans and savings offered through exclusive access to a credit union.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex‑Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.