Warehouse Operations Manager - Peterborough

At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions, with over 20,000 colleagues globally.

If you open your fridge freezer, up to 20% of the products you’ll see have passed through a Lineage facility. We support customers who supply schools, restaurants, and many of the UK’s leading retailers by ensuring a consistent and safe food supply.

Our Peterborough facility is part of the Southeast Superhub (alongside 12 other UK locations), it is one of the most advanced cold storage facilities in the country and we are currently seeking an Operations Manager to lead and run our fully automated site.

Shift Available: Monday to Friday (08:00 - 16:30) with a 1-hour lunch break

Salary: Competitive starting salary.

The role:

• Lead day‑to‑day warehouse operations across shifts and departments, ensuring performance targets, service levels, and site standards are consistently met.
• Champion a safety‑first and food‑safe culture, ensuring full compliance with Health & Safety, food hygiene, and HACCP requirements, and supporting internal and external audits.
• Manage and develop operational teams, including training, performance management, and succession planning to drive productivity and engagement.
• Oversee labour planning, budgeting, and resource allocation to support operational efficiency and customer demand.
• Ensure operational compliance with quality and accreditation standards (e.g. CMI, STS, EHO), maintaining accurate training and compliance records.
• Coordinate engineering and maintenance activities, including contractor management and planned maintenance scheduling.
• Drive continuous improvement across warehouse processes, inventory control, and customer service performance.
• Monitor KPIs related to cost, productivity, service, and safety, using data and reports to identify trends and implement improvements.
• Build strong cross‑functional relationships with Finance, HR, Sales, and Continuous Improvement teams.

What we are looking for:

• A confident and experienced leader with a proven track record in identifying, analysing, and resolving operational challenges efficiently.
• Demonstrated success in managing large-scale operations, ideally in environments that include automation or temperature-controlled logistics.
• Experience in leading, developing, and motivating large teams, preferably with experience as a second-line manager.
• Proficiency in using Warehouse Management Systems (WMS) to manage inventory, workflows, and reporting.
• Strong background in logistics, warehousing, and distribution, with a deep understanding of end-to-end supply chain operations.
• Evidence of successful people management, including performance improvement, conflict resolution, and team engagement.
• High level of IT literacy with the ability to manage compliance systems and documentation.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels of the organisation.

A permanent opportunity with a direct employer; we will not employ you through an agency.

Opportunity to develop a career within an industry leading global company.

Free onsite parking.

Access to a 24/7 Employee Assistance Programme (EAP), offering confidential counselling and professional advice to support emotional well-being.

Preferential loan and savings options available through exclusive access to a credit union.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us – plus generous financial rewards when you successfully refer new employees.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice.