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- Tasks: Investigate stock queries, ensure smooth stock flow, and provide excellent customer service.
- Company: Join Lineage, the world's largest provider of temperature-controlled logistics solutions.
- Benefits: Competitive salary, paid time off, skills training, and a fun work environment.
- Why this job: Make a real impact in the food supply chain while developing your career.
- Qualifications: Strong customer service skills, attention to detail, and basic admin knowledge.
- Other info: Be part of a passionate team dedicated to feeding the world.
The predicted salary is between 27820 - 27820 £ per year.
At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions with +20,000 colleagues globally. We support customers who keep our schools and restaurants stocked and supplied as well as working with many of the UK’s leading retailers. We are currently recruiting for an Inventory Control Clerk to join our customer support team at our fully automated facility located in Peterborough.
Working hours: Monday to Friday 18:00-02:30
Salary: £27,820 per annum, paid monthly.
Job Description
- Take an active role in investigating stock queries and discrepancies influenced by internal requests and customer queries.
- Support in systemically ensuring the smooth flow of stock inbound and outbound to our Coldstore.
- Action and monitor the site shared inbox, ensuring email queries are answered in an appropriate time frame.
- Provide excellent Customer Service to our numerous customers through email and by phone.
- Maintain commitment and positive relationship with customers.
- Provide data to customers to improve performance and support in ensuring the site meet KPIs.
- Manage the NCR process, ensuring customers are informed of any discrepancies.
- Set pick up’s/delivery appointments based on service and schedule requirements.
- Interface with customer base to facilitate problem resolution and improvement opportunities.
- Ensure carrier/customer accessorial costs are communicated timely.
What are we looking for?
- Professional customer services and organisation skills.
- Strong eye for attention to detail.
- Excellent verbal and written communication skills.
- Self-motivated, team player with the ability to use own initiative.
- Administration skills – Knowledge on warehouse system software.
- Good numeracy and literacy skills.
- PC Literate including MS.
- Knowledge of customer care in shipping and transportation.
We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.
Benefits
As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us – plus generous financial rewards when you successfully refer new employees. This is enhanced by recognition schemes, plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union. Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.
Inventory Control Clerk (Evenings) in Peterborough employer: Lineage Logistics
Contact Detail:
Lineage Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inventory Control Clerk (Evenings) in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lineage on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Understand their mission to feed the world and how your role as an Inventory Control Clerk fits into that. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your customer service skills! Since this role involves a lot of communication, think of examples where you've provided excellent service. Be ready to share these during your interview to demonstrate your fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lineage team.
We think you need these skills to ace Inventory Control Clerk (Evenings) in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inventory Control Clerk role. Highlight your customer service skills and any relevant experience in logistics or inventory management. We want to see how you can contribute to our mission!
Show Off Your Communication Skills: Since this role involves a lot of communication with customers, make sure your written application reflects your excellent verbal and written communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Attention to Detail: As an Inventory Control Clerk, attention to detail is key. In your application, mention specific examples where your keen eye for detail has helped resolve discrepancies or improve processes. We love seeing candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lineage Logistics
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inventory Control Clerk. Familiarise yourself with stock management processes and the importance of customer service in logistics. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your past experiences where you've successfully managed stock discrepancies or provided excellent customer service. This will demonstrate your capability to handle the responsibilities of the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture at Lineage and how they support their employees. Inquire about the tools and systems used for inventory management. This shows that you're not just interested in the job, but also in how you can contribute to the team.
✨Be Yourself
Lineage values a positive attitude and teamwork. Be genuine in your responses and let your personality shine through. Share your passion for logistics and how you can contribute to their mission of transforming the food supply chain. A good cultural fit is just as important as skills!