Operations Support Manager

At Lineage, helping to feed the world is more than just a job – it’s a purpose.

As the world’s largest and most innovative provider of temperature-controlled logistics, we work with some of the biggest names in the food industry to keep shelves stocked and supply chains moving.

Right now, we’re looking for a highly motivated Operations Support Manager to join our team in Holmewood – a key leadership role with additional responsibility for our Stock Office (Inventory Control team).

The Role

As an Operations Support Manager, you’ll play a crucial role in supporting the daily running of the depot while leading the Stock Office team to ensure high standards of inventory accuracy, customer service, and process efficiency. This is a hands-on leadership role where you\\\’ll collaborate closely with teams across operations, transport, quality, and engineering.

Key Responsibilities

• Lead, supervise and develop a team of administrative and inventory control staff, ensuring performance, productivity, and adherence to processes.

• Lead and supervise our small hygiene team to ensure site standards are maintained and all hygiene sign offs have been complete.

• Oversee Stock Office operations, including inventory accuracy, product recalls, and WMS (Warehouse Management System) data integrity.

• Develop and maintain robust inventory control procedures to improve accuracy and reduce write-offs or damaged stock.

• Collaborate with the Operational teams to resolve inventory discrepancies and improve stock handling processes.

• Ensure timely and accurate preparation of reports and KPI tracking across the site.

• Prepare for and support both internal and external audits.

• Act as a key point of contact for internal and external stakeholders on operational and inventory matters.

• Support depot productivity through effective communication, data accuracy, and workflow enhancements.

• Manage document control and ensure compliance with Health & Safety and company policies.

• Participate in process improvement initiatives across operations and inventory functions.

What We’re Looking For

• Proven experience in an operations support, inventory control, or warehouse leadership role.

• Experience managing or supporting Stock Office/Inventory teams in a logistics, warehousing, or distribution environment.

• Working knowledge of WMS systems and MS Office (particularly Excel).

• Strong leadership skills – able to motivate, manage, and develop teams.

• High attention to detail with strong analytical and problem-solving skills.

• Excellent verbal and written communication and interpersonal skills.

• Able to multi-task, prioritise, and manage time effectively in a fast-paced environment.

• Flexible approach to working hours, including the ability to support different shifts and weekend operations where needed.

• Comfortable working in a cold storage environment (PPE provided).

Why Lineage?

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.

Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.

Benefits

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us – plus generous financial rewards when you successfully refer new employees. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.