Operations Manager in Newark on Trent

At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature‑controlled logistics solutions. We are currently seeking an Operations Manager to lead and run our Belle Eau Park facility situated in Bilsthorpe, Nottinghamshire.

Shift Pattern: Monday to Friday, 08:00-16:30, with a one‑hour unpaid lunch break. Flexibility: As Lineage operates 24/7, flexibility is essential to this role. While the position is predominantly day shift, you will be required to work a week of late or night shifts approximately every 4-6 weeks to gain visibility across all shift patterns, support the wider operation and ensure effective management across the business.

Duties & Responsibilities

• Lead all operational functions across shifts and departments, directing and supporting shift and department managers to achieve daily performance targets, uphold site standards, and follow procedures as set out in their job descriptions.
• Ensure full compliance with health and food safety standards, completing all necessary records for internal and external audits.
• Raise awareness of our food safety systems (HACCP) and ensure best practices are followed throughout the site.
• Promote a safety‑first culture by ensuring that all Coldstore staff operate within the company’s Health & Safety and food hygiene protocols.
• Oversee adherence to company safety codes of practice at every level.
• Manage training, documentation, and compliance records, ensuring that training is completed, documented, and stored in line with company and industry standards.
• Play a key role in upholding quality accreditation standards such as CMI, STS, and EHO.
• Coordinate engineering and maintenance operations by overseeing planned service activities, managing contractors and engineers on site, and utilising tools such as the 9080 job log to prioritise and schedule maintenance effectively.
• Manage the warehouse’s operational activities including budgeting, labour scheduling, space and equipment, safety and security, housekeeping, and sanitation.
• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and moving merchandise, and maintaining warehouse inventory.
• Plan long‑range labour needs based on sales forecasts and input from management.
• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members.
• Analyse operational reports to identify trends and recommend solutions to management.
• Build and maintain partnerships with internal departments i.e. Finance, HR, Sales, Continuous Improvement, etc.
• Build & maintain relationships with our on‑site customer.

What we are looking for

• A confident and experienced leader with a proven track record in identifying, analysing, and resolving operational challenges efficiently.
• Demonstrated success in managing large‑scale operations, ideally in environments that include automation or temperature‑controlled logistics.
• Experience in leading, developing, and motivating large teams, preferably with experience as a second‑line manager.
• Proficiency in using Warehouse Management Systems (WMS) to manage inventory, workflows, and reporting.
• Strong background in logistics, warehousing, and distribution, with a deep understanding of end‑to‑end supply chain operations.
• Evidence of successful people management, including performance improvement, conflict resolution, and team engagement.
• High level of IT literacy with the ability to manage compliance systems and documentation.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels of the organisation.

What’s in it for me

A permanent opportunity with a direct employer; we will not employ you through an agency. Opportunity to develop a career within an industry‑leading global company.

Access to a 24/7 Employee Assistance Programme (EAP), offering confidential counselling and professional advice to support emotional well‑being.

Why Lineage?

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia‑Pacific, and South America. At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex‑Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.

Benefits

• Competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career.
• Recognition schemes (so that your hard work won’t go unnoticed).
• Chance to make your salary go even further with our cycle‑to‑work scheme and preferential rates for loans and savings courtesy of a leading credit union.
• Protective equipment to keep you safe and comfortable at work.
• Free 24/7 employee assistance phone line, offering confidential counselling and advice.

Job Reference: INDUK

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