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- Tasks: Investigate stock queries and ensure smooth stock flow in our Coldstore.
- Company: Join Lineage, the world's largest provider of temperature-controlled logistics solutions.
- Benefits: Permanent role with competitive pay, career development, and emotional well-being support.
- Why this job: Be a vital part of the food supply chain and make a real impact.
- Qualifications: Strong customer service, attention to detail, and good communication skills required.
- Other info: Enjoy recognition schemes and opportunities for additional annual leave.
The predicted salary is between 30000 - 40000 £ per year.
In this role you will:
- Take an active role in investigating stock queries and discrepancies influenced by internal requests and customer queries.
- Support in systemically ensuring the smooth flow of stock inbound and outbound to our Coldstore.
- Action and monitor the site shared inbox, ensuring email queries are answered in an appropriate time frame.
- Provide excellent Customer Service to our numerous customers through email and by phone.
- Maintain commitment and positive relationship with customers.
- Provide data to customers to improve performance and support in ensuring the site meet KPIs.
- Manage the NCR process, ensuring customers are informed of any discrepancies.
- Set pick up's/delivery appointments based on service and schedule requirements.
- Interface with customer base to facilitate problem resolution and improvement opportunities.
- Ensure carrier/customer accessorial costs are communicated timely.
Qualifications
- Professional customer services and organisation skills.
- Strong eye for attention to detail.
- Excellent verbal and written communication skills.
- Self‑motivated, team player with the ability to use own initiative.
- Administration skills – Knowledge on warehouse system software.
- Good numeracy and literacy skills.
- PC Literate including MS.
- Knowledge of customer care in shipping and transportation.
Benefits
- A permanent opportunity with a direct employer; we will not employ you through an agency.
- Opportunity to develop a career within an industry leading global company.
- Opportunity to earn an additional day of annual leave each year, up to the maximum of one extra week for length of service.
- Free onsite car park.
- Support your emotional well‑being with access to a 24/7 employee assistance phone line offering confidential free counselling and advice.
- Preferential rates for loans and savings offered through exclusive access to a credit union.
- Competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us – plus generous financial rewards when you successfully refer new employees.
- Recognition schemes (so that your hard work won’t go unnoticed) and the chance to make your salary go even further with our cycle‑to‑work scheme and preferential rates for loans and savings courtesy of a leading credit union.
Inventory Control Clerk (Evenings) in Peterborough employer: Lineage Logistics Holding LLC
Contact Detail:
Lineage Logistics Holding LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inventory Control Clerk (Evenings) in Peterborough
✨Tip Number 1
Get to know the company! Research Lineage and understand their mission. When you show up for an interview, drop in some knowledge about their purpose and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role involves a lot of interaction with customers, think of examples from your past experiences where you’ve resolved issues or improved customer satisfaction. Be ready to share these stories during your interview.
✨Tip Number 3
Be proactive! If you have questions about the role or the company, don’t hesitate to ask during the interview. This shows that you’re engaged and eager to learn more about how you can fit into the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lineage family. Don’t miss out on this opportunity!
We think you need these skills to ace Inventory Control Clerk (Evenings) in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inventory Control Clerk role. Highlight your customer service skills and any experience with stock management or warehouse systems. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to show us you can handle those email queries like a pro!
Highlight Attention to Detail: We’re looking for someone with a strong eye for detail. In your application, mention specific examples where your attention to detail made a difference, whether it was in managing stock discrepancies or ensuring smooth operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our amazing team at Lineage!
How to prepare for a job interview at Lineage Logistics Holding LLC
✨Know Your Stock Inside Out
Before the interview, brush up on your knowledge of inventory management and stock control processes. Familiarise yourself with common stock discrepancies and how to resolve them, as this will show your potential employer that you’re proactive and ready to tackle challenges head-on.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your commitment to maintaining positive relationships.
✨Be Ready to Discuss Technology
Make sure you’re comfortable discussing any warehouse system software you’ve used before. If you have experience with specific tools or platforms, be prepared to explain how you used them to improve efficiency or accuracy in inventory management.
✨Show Off Your Communication Skills
Since the role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview, as this shows your interest in the role and helps you engage with the interviewer.