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- Tasks: Provide technical support and improve production processes on the shop floor.
- Company: Leading manufacturing firm with a focus on innovation and teamwork.
- Benefits: Competitive hourly rate, hands-on experience, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in manufacturing, problem-solving skills, and teamwork.
- Other info: Fully onsite role with a chance to develop your career until 2026.
Our client has an opportunity for a Technical Support Engineer to join them on a contract basis until November 2026. You will be providing an E2E perspective at the shopfloor level within the production team.
Role: Technical Support Engineer
Location: Broughton, Flintshire - fully onsite
Hours: 35 per week
Hourly Rate: £36.00 per hour via Umbrella, inside IR35
Clearance: BPSS required to start
What you’ll be doing:
- Daily / on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable / DQN, Outstanding Work, maintenance, jigs & tools.
- Perform Work Order Management for out of cycle work.
- Escalate recurrent issues & request support to the Work Prep, PPE, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level 1.
- Support capacity management: anticipate capacity fluctuation to cover changes in the PLC (product life cycle situation) and grow competence.
- Support on identifying issues in production as well as problems not solvable by the FLM and operators and escalate/request support to the Work Prep (PE), Line Balancing (PPE), Maintenance, MAP & OSW or support function roles.
- Support of the analysis of the industrial systems and processes to assess their efficiency and effectiveness.
- Support on continuous work improvement as well as on the elimination of waste (LEAN).
- Industrial Assets - Daily / on shift line side, support on industrial assets.
- Support on the request for repair and the creation of specific requests for small tools.
- Support on writing the specification for the creation of new jigs and tools as well as the modification or improvement of existing jigs and tools and their calibration.
- Work order management - Daily / on shift line side, support on work order management.
- Support on flagging blocked work orders so that it can be discussed at the appropriate meetings.
- Further support is given to the Production to prioritize the Execution of the Serial and Rework Work Order if linked to NC, Concession or Blocking Point.
- Environment, Health and Safety (EHS) - Daily / on shift line side, support on EHS.
- Support on making EH&S rules transparent on the shopfloor.
- Support on ensuring EH&S standards are applied on the station.
- Support on cascading the EH&S requirements to the shopfloor.
- Support on identifying and solving Near Misses.
- Quality - Daily / on shift line side, support on Quality: ensure production processes and standards are applied on the station; ensure quality standards are applied on the station.
- Logistics - Daily / on shift line side, support on Logistics: prioritize pulling materials related to Rework Work Order to the respective executing station.
Requirements:
- Extensive experience in a manufacturing environment
- An innovative approach; looks for new ways of doing things
- Strong practical problem-solving ability
- Systematic and organized approach
- Flexible to changing customer needs
- Teamwork
- Analytical
- Stakeholder Management
- Lean Manufacturing
- Customer Focused
- SAP experience
If you are interested in applying for this position and you meet the requirements, please apply!
Technical Support Engineer employer: Line Up Aviation
Contact Detail:
Line Up Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they refer you!
✨Tip Number 3
Prepare for the interview by practising common technical support scenarios. Think about how you'd handle specific issues on the shop floor, and be ready to discuss your problem-solving strategies in detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Technical Support Engineer position!
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in manufacturing and any relevant skills like problem-solving and teamwork. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, especially around E2E support and continuous improvement.
Showcase Your Skills: Don’t forget to showcase your skills in Lean Manufacturing and SAP experience. We love candidates who can demonstrate their technical know-how and innovative approach to problem-solving. Make it clear how you can contribute to our success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Don’t miss out on this opportunity!
How to prepare for a job interview at Line Up Aviation
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to manufacturing processes and problem-solving techniques. Be ready to discuss specific examples from your past experience where you've tackled technical issues or improved processes.
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've approached complex problems in a systematic way. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your innovative approach to overcoming challenges.
✨Understand the Role of EHS
Familiarise yourself with Environment, Health and Safety (EHS) standards relevant to the role. Be prepared to discuss how you would ensure these standards are upheld on the shop floor and how you’ve handled near misses in the past.
✨Demonstrate Teamwork and Communication
Since this role involves collaboration with various teams, think of examples that showcase your teamwork and stakeholder management skills. Highlight how you’ve effectively communicated with different departments to resolve issues or improve processes.
