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- Tasks: Manage the sports centre, ensuring safety and excellent customer service.
- Company: Join a vibrant sports centre focused on community and customer experience.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Other info: Dynamic role with a chance to make a real difference in your community.
- Why this job: Lead a team and create a positive environment for fitness enthusiasts.
- Qualifications: Must have or be working towards relevant qualifications in fitness and safety.
The predicted salary is between 28000 - 28000 £ per year.
Our client has an opportunity for a Sports Centre Duty Manager to join them on a permanent basis. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of clients.
Location: Moreton-In-Marsh
Salary: £28,000
Hours:
- Week 1: You will work Monday - Friday from 5.45am - 1.45pm
- Week 2: You will work 4 weekdays from 1.30pm - 9.30pm
What you'll be doing:
- Develop customer relationships, creating a quality customer experience within the centre.
- Ensure the highest standard of customer care & service delivery is achieved within the centre.
- Deal with complaints and issues in an appropriate way and try to resolve situations.
- Assist in the management of the centre in a safe way that ensures that all customers and staff are able to use the centre with minimal risk to their Health & Safety.
- Lead by example in all areas of the building, ensuring the centre is a clean, safe environment for both staff & customers.
- You will also provide visible leadership to all centre staff ensuring they are skilled & motivated to complete daily tasks.
Requirements:
- Be in possession or in the process of gaining an RLSS NPLQ qualification
- Level 2 gym instructor qualification
- Recognized 2-day first aid at work
- A CIMSPA pool plant operator's certificate
- You will be required to obtain an enhanced DBS certificate as part of our vetting process
Sports Centre Duty Manager in Moreton employer: Line Up Aviation
Contact Detail:
Line Up Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Centre Duty Manager in Moreton
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and fitness industry. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online groups to meet potential employers.
✨Tip Number 2
Show off your skills! If you’ve got relevant qualifications like the RLSS NPLQ or Level 2 gym instructor, make sure to highlight them in conversations. We want to see how you can bring value to the role of Sports Centre Duty Manager.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and safety management. We suggest role-playing with a friend to get comfortable. The more prepared you are, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sports Centre Duty Manager in Moreton
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your enthusiasm for sports and customer service shine through. We want to see how your love for the industry can translate into creating a fantastic experience for our clients.
Highlight Relevant Experience: Make sure to mention any previous roles that relate to managing a sports centre or similar environments. We’re looking for examples of how you’ve developed customer relationships and ensured safety in past positions.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Sports Centre Duty Manager position. We can’t wait to hear from you!
How to prepare for a job interview at Line Up Aviation
✨Know Your Stuff
Make sure you’re familiar with the role of a Sports Centre Duty Manager. Brush up on customer service principles, health and safety regulations, and how to handle complaints effectively. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style. Think of examples where you've motivated staff or resolved conflicts. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Demonstrate Your Customer Focus
Customer relationships are key in this role. Prepare to share specific instances where you’ve gone above and beyond for customers. This could be resolving a complaint or creating a memorable experience. It’s all about showing that you care about the customer experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an unhappy customer or a safety issue. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would ensure a safe environment for everyone.