Product Assurance Manager in England

Our client is looking for a Product Assurance Manager to join them on a permanent basis. As the Product Assurance Manager, you will be ensuring projects meet their objectives in a safe and reliable way. In this role you will ensure that delivered hardware meets contractual, regulatory, and internal requirements while enabling informed trade‑offs on cost, schedule, and technical risk through evidence‑based assurance.

Responsibilities:

• Own the Non‑Conformance review (NCR) process by facilitating the identification, correction, and prevention of non‑conformances.
• Chair PA boards and gate reviews, e.g. design, assembly, test, and readiness reviews.
• Manage project configuration activities such as approving changes and producing as designed/as built configuration lists.
• Own the delivery of project PA documentation, e.g. PA plan, Declared Lists, Requests for Waiver/Deviation, CoC, etc.
• Perform or approve all project/product inspections (incoming inspection, Key/Mandatory Inspection points, final inspections).
• Provide PA monitoring and support of production activities – review of manufacturing, assembly, integration and test procedures, observe on‑site activities.
• Supply chain development via supplier audits and inspection activities.
• Support business development team with required PA input for new bids.
• Continuous improvement of the QMS.
• Collect, evaluate, and disseminate quality‑related KPIs for the prevention of problems and conduct internal audits as required.
• Complete any other tasks as commensurate with the level and nature of the post as delegated by the line manager or management team.
• Ensure project deliverables are in line with project PA plan.
• Where appropriate, provide training related to Product Assurance methods and procedures.

Qualifications:

• Bachelor’s or Master’s degree‑level in a relevant subject or HNC minimum with relevant experience.
• Experience in Product Assurance and/or Quality Assurance, preferably in the Space or Aerospace domain, or another highly regulated sector.
• Knowledge and understanding of ECSS (or equivalent) and lean commercial PA/QA approaches.
• Good understanding of mechanical, thermal and radiation tolerance properties of materials and their practical implementation.
• Demonstrate a common sense/pragmatic and logical approach to problem solving.
• Ability to find simple solutions to complex problems.
• Root cause analysis.
• Excellent use of Windows 10 and MS Office, including Outlook, PowerPoint, Word, Excel.
• Excellent technical English written/verbal communication and presentation skills.
• Comfortable working with and adapting to new IT systems and software.
• Excellent team player with good interpersonal skills to build relationships.
• A practical and positive attitude to new and challenging situations.
• Self‑starter, responsive, acts as soon as issues get identified.
• Takes ownership of a problem from start to finish, presenting findings and solutions.
• Produces outputs of good quality, with attention to detail.
• Ability to work within defined timescales to meet programme milestones.
• Ability to work on several projects/tasks.
• Driven by technical challenges, problem solving and practical implementation of new ideas.
• Good judgement to make sound decisions within the role’s parameters.
• Internal auditor experience and/or familiarity with ISO 9001.
• Hands‑on practical experience in mechanical or RF engineering fields.
• Knowledge of configuration management.
• Advanced knowledge of MS Excel (functions, pivot tables, macros, conditional formatting, charts, etc.).
• Experience with MS Visio.

Benefits:

• 28 days holiday + Bank Holidays.
• Yearly Bonus.
• Pension Contribution.
• EAP Assistance.
• Discounted Gym Membership.
• Flexible working subject to role.