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- Tasks: Join us as a Coffee Machine Field Service Engineer, maintaining and repairing commercial coffee machines.
- Company: Be the face of our company, delivering top-notch service to coffee lovers.
- Benefits: Enjoy a competitive salary, company vehicle, and health benefits.
- Why this job: Perfect for tech-savvy coffee enthusiasts who love problem-solving and customer interaction.
- Qualifications: Experience with coffee machines and strong communication skills are a must.
- Other info: Travel across Yorkshire, Nottinghamshire, and Lincolnshire, with occasional overnight stays.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Coffee Machine Field Service Engineer Job Type: Full Time Introduction: We are seeking a skilled and motivated Coffee Machine Field Service Engineer to join our team. In this role, you will be responsible for maintaining, servicing, and repairing commercial coffee machines and related equipment. You will be the face of the company to customers, ensuring their coffee machines run smoothly, providing high-quality technical support, and building strong customer relationships. Key Responsibilities: • Perform on-site installation, commissioning, maintenance, and repair of a range of coffee machines (espresso machines, bean-to-cup machines, grinders, chocolate machines, water boilers and related equipment). • Diagnose and troubleshoot technical issues related to coffee machines and other associated equipment. • Provide preventative maintenance services, ensuring machines are operating efficiently and prolonging their lifespan. • Perform PSSR tests and complete written schemes of examination. • Keep accurate service records, documenting all work carried out, including parts replaced and hours spent on-site. • Ensure timely response to customer service requests and resolve issues effectively and professionally. • Work closely with customers to provide product training, advice, and guidance on proper machine use and care. • Maintain a thorough knowledge of machine models, their specifications, and new …
Coffee Machine Field Service Engineer employer: Line Recruitment
Contact Detail:
Line Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Machine Field Service Engineer
✨Tip Number 1
Familiarize yourself with the different types of coffee machines mentioned in the job description. Understanding the specifics of espresso machines, bean-to-cup machines, and grinders will give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience you have in field service or technical support roles. Be ready to share specific examples of how you've successfully diagnosed and resolved technical issues in the past.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've built strong relationships with clients in previous roles. Think of instances where you went above and beyond to ensure customer satisfaction.
✨Tip Number 4
Since travel is a key part of this role, be prepared to discuss your flexibility and willingness to travel frequently. Mention any relevant experiences that showcase your ability to manage time effectively while on the road.
We think you need these skills to ace Coffee Machine Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and maintaining commercial coffee machines. Include specific examples of your technical skills and any certifications you hold.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the coffee industry and your customer service skills. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Technical Skills: In your application, emphasize your technical aptitude and problem-solving abilities. Provide examples of how you've diagnosed and resolved issues with coffee machines in the past.
Showcase Customer Service Experience: Since this role involves building strong customer relationships, include examples of your customer service experience. Highlight situations where you effectively resolved customer queries or provided training.
How to prepare for a job interview at Line Recruitment
✨Show Your Technical Expertise
Be prepared to discuss your experience with various coffee machines, especially espresso and bean-to-cup models. Highlight specific instances where you diagnosed and repaired technical issues, as this will demonstrate your problem-solving skills.
✨Emphasize Customer Service Skills
Since you'll be the face of the company, it's crucial to showcase your customer service abilities. Share examples of how you've built strong relationships with clients and resolved their issues effectively in the past.
✨Demonstrate Time Management
Discuss how you prioritize tasks based on customer needs and manage your time efficiently. Providing examples of how you've handled multiple service requests can illustrate your ability to work independently.
✨Stay Updated on Industry Trends
Show your enthusiasm for the coffee industry by discussing any recent developments or technologies related to coffee machines. This will reflect your commitment to maintaining a thorough knowledge of machine models and specifications.
