Procurement Solutions Business Partner (12mth FTC) in Richmond

A little bit about Lindt. We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY. We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate. The Procurement Solutions Manager will lead and optimize the end-to-end Procure-to-Pay (P2P) process, leveraging digital procurement tools and SAP technologies to drive efficiency, compliance, and speed. Ensuring seamless execution from Purchase Order (PO) request through payment while advancing scalable, technology-enabled procurement solutions. This role requires strong expertise in SAP S/4HANA, VIM invoice processing, eAuctions, and continuous improvement of procurement solutions through automation and analytics.

Where you’ll be based. This role will be based at our Head Office in Richmond Upon Thames. (Hybrid Working: in the office 60% and WFH 40%).

Key Responsibilities

• Procure-to-Pay Process Champion: The Process Champion (PC) is essential within the organization, acting as Change Agent responsible for leading process excellence initiatives, driving continuous improvement, and ensuring best practices are embedded throughout business operations. Own and manage the end-to-end Procure-to-Pay (P2P) lifecycle, including raising Indirect Goods and Services Purchase Orders, goods receipt and invoicing processes.
• Process Optimisation & Efficiency: Design and implement streamlined, efficient, and scalable business processes that align with organisational goals and compliance requirements. Facilitate the documentation and communication of process modifications, ensuring they are consistent with organisational objectives. Monitor and review service levels and KPIs, ensuring continuous alignment between business priorities and IT capacity. Create a suite of Procure to Pay reports and dashboard for issuing across the organisation.
• eSourcing & eAuctions: Manage eAuctions and digital sourcing tools (COUPA) to drive cost savings, transparency, and supplier competitiveness. Advise Procurement teams on auction strategy, setup, execution, and post-event analysis.
• Process Automation & Speed: Identify opportunities to leverage automation, workflows, and analytics to improve speed and scalability of the P2P process. Implement best practices in touchless invoicing, straight-through processing, and supplier self-service. Track KPIs such as cycle time, invoice automation rate, exception rate, and user satisfaction.
• Governance & Continuous Improvement: Ensure compliance with procurement policies, controls, and audit requirements. Create and maintain process documentation, SOPs, and training materials. Stay current on P2P technology trends and recommend innovations to advance procurement capabilities.

Qualifications, Knowledge and Experience Preferred:

• 5+ years of experience in Procure-to-Pay (P2P), procurement operations, or with procurement systems.
• Hands-on experience with SAP S/4HANA (P2P-related modules), VIM (Vendor Invoice Management) and invoice automation.
• Practical experience supporting or executing eAuctions and digital sourcing tools.
• Strong understanding of procurement, accounts payable, and financial controls.
• Process automation & optimization.
• Analytical and problem-solving skills.
• Stakeholder management & communication.
• Change management & user adoption.

How you will be rewarded financially: For the Procurement Solutions Business Partner position, you will receive a benefits package including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!

Being yourself every day: We want everyone at Lindt to feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values every day: At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us: In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.