Senior IT Business Partner (B2B) in London
Senior IT Business Partner (B2B)

Senior IT Business Partner (B2B) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and evolve B2B IT systems, ensuring alignment with business goals and driving innovation.
  • Company: Join Lindt, a premium chocolate manufacturer with a values-led culture and iconic brands.
  • Benefits: Competitive salary, great workplace culture, and opportunities for professional growth.
  • Why this job: Be part of a team that enchants the world with chocolate while shaping IT strategy.
  • Qualifications: Experience in IT leadership, stakeholder engagement, and team management required.
  • Other info: Dynamic environment with a focus on continuous improvement and digital transformation.

The predicted salary is between 36000 - 60000 £ per year.

A Little Bit About Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY. We are also proud of being one of the few ‘bean-to-bar’ chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

We have an exciting opportunity where you could be a part of our incredible team.

Role

In this role you will lead and evolve the B2B IT landscape at Lindt UK, ensuring systems and processes are strategically aligned with business goals. This includes:

  • Responsibility for the B2B application suite locally with Global Process & Solution Owners
  • Leading cross-functional stakeholder engagement and strategic planning
  • Managing vendor relationships and international IT coordination
  • Line managing a team of business partners and analysts to deliver operational excellence
  • Driving continuous improvement, innovation, and digital transformation across B2B channels through global process owners, local process champions and superusers

You will support, advise, problem solve and improve system processes across the business-to-business IT landscape, including:

  • Global SAP S4/HANA with focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems
  • Global Master Data Management through Informatica & SAP MDL
  • Local responsible for B2B SaaS solutions including Ecosio EDI, Product Specification & Go-to Market
  • Local responsible for Automation solutions, including Winshuttle

Key Responsibilities Include

  • Strategic IT Partnership & Demand Leadership
    • Shape and govern the IT demand pipeline, aligning initiatives with business strategy
    • Lead prioritisation and resource allocation across B2B IT initiatives
    • Influence business planning cycles by embedding IT strategy and capability roadmaps
    • Chair regular demand governance forums with senior stakeholders
  • Stakeholder Engagement & Business Alignment
    • Act as the senior IT representative for B2B, building trusted relationships with commercial, supply chain, and finance leaders
    • Translate business strategy into IT capability needs and investment cases
    • Lead cross-functional workshops to surface pain points, opportunities, and innovation themes
  • Team Leadership & Capability Development
    • Line manage and coach a team of IT Business Partners.
    • Set clear objectives, development plans, and performance standards
    • Foster a culture of accountability, collaboration, and continuous learning
    • Lead succession planning and talent development within the IT Business Engagement team
  • Solution Ownership & Process Excellence
    • Own the end-to-end B2B application landscape, ensuring systems are fit-for-purpose and scalable
    • Govern requirements definition, solution design, and change delivery
    • Drive automation, integration, and simplification across B2B business processes
    • Lead business case development and projects with key stakeholders and partners (local & global)
  • Architecture & Innovation Leadership
    • Shape and evolve the B2B systems capability roadmap in alignment with enterprise architecture
    • Identify and sponsor innovation opportunities (e.g., AI, RPA, advanced analytics)
    • Ensure systems and processes support future business models and growth plans

Senior IT Business Partner (B2B) in London employer: Lindt & Sprungli UK

Lindt is an exceptional employer, renowned for its values-led culture and commitment to employee development. With a strong focus on innovation and continuous improvement, team members enjoy a collaborative work environment that fosters growth and creativity. Located in the UK, Lindt offers unique opportunities to engage with iconic brands while being part of a Top 20 Great Place to Work, making it an ideal choice for those seeking meaningful and rewarding careers in the chocolate industry.
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Contact Detail:

Lindt & Sprungli UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Business Partner (B2B) in London

✨Network Like a Pro

Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Ace the Informational Interview

Set up informal chats with professionals in your field. This isn’t a job interview, but a chance to learn and make connections. We can use these conversations to showcase our passion and knowledge about the B2B IT landscape, which could lead to unexpected opportunities!

✨Show Off Your Skills

Don’t just talk about your experience; demonstrate it! Create a portfolio or case studies of past projects that highlight your problem-solving skills and innovative thinking. We want to show potential employers how we can drive continuous improvement and digital transformation.

✨Apply Directly Through Our Website

When you find a role that excites you, apply directly through our website! It shows initiative and gives us a better chance to see your application. Plus, we love seeing candidates who are genuinely interested in being part of our incredible team at Lindt.

We think you need these skills to ace Senior IT Business Partner (B2B) in London

B2B IT Landscape Management
Stakeholder Engagement
Vendor Relationship Management
Team Leadership
SAP S4/HANA
Master Data Management
Informatica
SaaS Solutions
Automation Solutions
Change Management
Business Process Improvement
Strategic Planning
Cross-Functional Collaboration
Innovation and Digital Transformation
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior IT Business Partner role. Highlight your experience with B2B IT landscapes, stakeholder engagement, and any relevant technologies like SAP S4/HANA. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can help us enchant the world with chocolate. Be sure to mention your leadership experience and how you’ve driven innovation in previous roles.

Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us what you've achieved! Use metrics where possible to demonstrate your impact, especially in areas like process improvement and team leadership. We love numbers!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!

How to prepare for a job interview at Lindt & Sprungli UK

✨Know Your B2B IT Landscape

Before the interview, dive deep into understanding the B2B IT landscape, especially focusing on systems like SAP S4/HANA and how they integrate with logistics. Familiarise yourself with Lindt's specific challenges and opportunities in this area, so you can discuss how your experience aligns with their needs.

✨Showcase Stakeholder Engagement Skills

Prepare examples of how you've successfully engaged with cross-functional stakeholders in previous roles. Highlight your ability to build trusted relationships and translate business strategies into IT capabilities, as this is crucial for the Senior IT Business Partner role.

✨Demonstrate Leadership and Team Development

Be ready to talk about your experience in line management and coaching. Share specific instances where you've set clear objectives and fostered a culture of accountability and collaboration within your team, as this will resonate well with Lindt's values.

✨Emphasise Innovation and Continuous Improvement

Lindt is looking for someone who can drive innovation and digital transformation. Prepare to discuss how you've led projects that introduced automation or advanced analytics in previous roles, and be ready to suggest potential innovations that could benefit Lindt's B2B processes.

Senior IT Business Partner (B2B) in London
Lindt & Sprungli UK
Location: London
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