At a Glance
- Tasks: Support store management and deliver exceptional customer service while embodying the Lindt brand.
- Company: Join Lindt, a premium chocolate manufacturer with a rich history and a vibrant culture.
- Benefits: Earn £13.45 per hour with flexible hours and a supportive team environment.
- Other info: Enjoy a dynamic workplace that values diversity and personal growth.
- Why this job: Be part of a passionate team that creates delightful moments for customers every day.
- Qualifications: Retail experience preferred; a positive attitude and strong interpersonal skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
A little bit about Lindt We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World.
Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 700 team members in the UK across our Head Office, Retail, and Field Sales divisions.
We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.
We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.
We have an exciting opportunity where you could be a part of our incredible team. In this role you will:
- Support the store management team towards the accomplishment of the retail plan
- Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
- Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action.
Where you’ll be based This role is based in Milton Keynes Store and is a 0 hours casual contract.
Key Responsibilities
- Customer Service Role
- Work with team and Management to achieve set store targets.
- Be committed to working hours/working pattern.
- Provide excellent standard of customer service.
- When in work always have a can-do attitude
- Have good working relationships in store and be part of the team.
- Greet customers.
- Accurately processing transactions through the till
- Upsell and add on items as well as offering alternatives.
- Effectively manage queues.
- Support team with the Sampling of products and introducing customers to our Loyalty program
- Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
- Delivery / Stock / replenishment Role
- Work with team and Management to achieve set store targets.
- Be committed to working hours/working pattern.
- When in work always have a can-do attitude
- Have good working relationships in store and be part of the team.
- Comply with company Health and Safety policy and procedures and take associated actions to ensure a safe working environment for all.
- Processing deliveries efficiently
- Keep stockroom organized and rotated.
- Keeping shop floor fixtures full
- Clear communication to management regarding low levels / sell ots VM / Gift Specialist Role
- VM / Gift Specialist Role
- Work with team and Management to achieve set store targets.
- Be committed to working hours/working pattern.
- When in work always have a can-do attitude
- Reactive positively to change in pace.
- Have good working relationships in store and be part of the team.
- Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
- Support team in ensuring store always looks presentable and shoppable.
- Build gifting to company guidelines.
- Monitor Gifting levels, best sellers and react appropriately.
- What experience you’ll bring
- Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
- A highly motivated self-starter, with a drive for results
- Excellent interpersonal skills, able to build relationships internally and externally.
- An infectious can do attitude – ready to try new things and enthuse everyone you meet
- How you will be rewarded financially
For the position of Casual Sales Assistant, you will be earning £13.45 per hour.
Being yourself every day
We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace.
You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
Living our values everyday
At Lindt UK, our values guide us in everything we do.
Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.
Looking to grow your career in a dynamic, international setting?
Join the Lindt & Sprüngli Group!
Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.
Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together.
We are a responsible “employer of choice” who provides an inspiring people experience.
Together, we build trust, drive innovation, and grow – as individuals and as a business.
Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years.
The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category.
Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA.
Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe.
With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025.
Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions.
Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.
Casual Sales Assistant in Milton Keynes employer: Lindt & Sprungli (U.K.) Limited
Lindt & Sprüngli (U.K.) Limited offers an exceptional work environment for a Master Chocolatier at our flagship store in Piccadilly, where creativity meets customer engagement. With opportunities to learn from experienced chocolatiers and a commitment to delivering world-class service, employees enjoy a vibrant culture that values craftsmanship and customer satisfaction. Join us to be part of a premium brand that not only nurtures your professional growth but also allows you to create unforgettable chocolate experiences for our customers.
Contact Details:
Lindt & Sprungli (U.K.) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Sales Assistant in Milton Keynes
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Casual Sales Assistant in Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Lindt & Sprungli (U.K.) Limited:Don’t forget to personalise your application for Lindt & Sprungli (U.K.) Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Lindt & Sprungli (U.K.) Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Lindt & Sprungli (U.K.) Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Lindt & Sprungli (U.K.) Limited and contribute positively during your temporary stint.
