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- Tasks: Join us as a Chocolate Advisor, supporting store management and delivering exceptional customer experiences.
- Company: Lindt is a premium chocolate manufacturer with a rich history and a commitment to quality.
- Benefits: Enjoy competitive pay, bonuses, chocolate perks, and a birthday day off!
- Why this job: Be part of a passionate team in a fun environment that values your individuality and growth.
- Qualifications: Retail experience is preferred; a love for chocolate and a positive attitude are essential.
- Other info: This role is based in Cotswolds, offering 12 hours per week with flexible scheduling.
The predicted salary is between 24000 - 36000 £ per year.
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Chocolate Advisor – New Store Opening, Cotswolds
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Client:
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1bae4ff3d215
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
A little bit about Lindt
We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.
We’re also proud of being one of the few “bean-to-bar” chocolate makers in the world, where we control every step of our chocolate production.
How you could help us to Enchant the World with Chocolate
We have an exciting opportunity where you could be a part of our incredible team.
In this role you will:
- Support the store management team towards the accomplishment of the retail plan
- Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
- Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
- Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action
Where you’ll be based
This role is based in Cotswolds Store and is 12hours per week
Key Responsibilities
Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
- Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
- Collaborate with store management team on opportunities for key trading periods
Delivering and Developing Operational Excellence
- Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
- Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
- Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
- Escalate issues to the store management team when necessary in a timely manner
Delivering Outstanding Premium Visibility and Communication with our Customers
- Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
- Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
- Maintain monthly visual merchandising plan to company standard
- Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
- Understand and actively anticipate consumer needs and go the extra mile to delight customers
Leading for an Inspiring Place to Work
- Take responsibility for developing your own skills and capability and support a learning culture
- Collaborate with line manager in order to achieve your own agreed PDP objectives
- Participate in monthly 1-2-1s with your line manager to guide your own performance
- Work with line manager to resolve personal performance issues in a timely manner
- Align with line manager on action plans from personal performance reviews
Ice Cream and Drinks Responsibilities
- Follow food safety and health safety requirements at all times.
- Be knowledgeable and confident about the products that are served.
- Produce and prepare all the products in line with brand standards.
What experience you’ll bring
- Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
- Proven track record of delivering performance at a high level within a team
- Numerate with good analytical and IT skills
- A highly motivated self-starter, with a drive for results
- Excellent interpersonal skills, able to build relationships internally and externally
- An infectious can do attitude – ready to try new things and enthuse everyone you meet
Being yourself every day
We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
Living our values everyday
At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.
What you can expect from us
In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!
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Chocolate Advisor - New Store Opening, Cotswolds employer: Lindt & Sprüngli
Contact Detail:
Lindt & Sprüngli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chocolate Advisor - New Store Opening, Cotswolds
✨Tip Number 1
Familiarise yourself with Lindt's brand values and mission. Understanding their commitment to quality and customer experience will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Engage with Lindt on social media platforms. By following them and interacting with their posts, you can gain insights into their culture and current promotions, which can be useful talking points in your conversations with the hiring team.
✨Tip Number 3
Prepare to discuss your previous retail experiences in detail. Highlight specific examples where you exceeded sales targets or improved customer satisfaction, as these are key aspects of the role you're applying for.
✨Tip Number 4
Showcase your enthusiasm for chocolate and customer service. Being genuinely passionate about the products and the experience you provide can set you apart from other candidates and resonate well with the interviewers.
We think you need these skills to ace Chocolate Advisor - New Store Opening, Cotswolds
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Chocolate Advisor position. Tailor your application to highlight how your skills and experiences align with what Lindt is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for chocolate and retail. Mention specific aspects of Lindt's values and culture that resonate with you, and explain how you can contribute to their mission of enchanting the world with chocolate.
Highlight Relevant Experience: In your CV, emphasise any previous retail experience, especially in roles where you maximised sales or delivered exceptional customer service. Use quantifiable achievements to demonstrate your impact in past positions.
Show Enthusiasm for the Brand: Make sure to convey your genuine love for Lindt products and the chocolate industry. This could be through personal anecdotes or by discussing your favourite Lindt products, showcasing your enthusiasm for the brand.
How to prepare for a job interview at Lindt & Sprüngli
✨Know Your Chocolate
As a Chocolate Advisor, it's essential to have a genuine passion for chocolate. Familiarise yourself with Lindt's products, including their unique offerings like LINDOR and GOLD BUNNY. Be prepared to discuss your favourite chocolates and why you love them during the interview.
✨Showcase Your Retail Experience
Highlight any previous retail experience you have, especially in customer service roles. Be ready to share specific examples of how you've maximised sales or improved customer satisfaction in past positions. This will demonstrate your ability to contribute to the store's success.
✨Emphasise Teamwork and Collaboration
Lindt values a collaborative environment, so be sure to discuss your experiences working in teams. Share examples of how you've contributed to team goals and supported your colleagues, as this aligns with their focus on creating an inspiring workplace.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company culture. Ask about opportunities for personal development and how the team collaborates to achieve sales targets. This will demonstrate your enthusiasm and commitment to the role.
