At a Glance
- Tasks: Lead a dynamic team and manage daily workshop operations for outstanding customer service.
- Company: Join Lindleys Autocentres, a family-run business with a supportive culture.
- Benefits: Competitive salary, bonus potential, no Sundays, and staff discounts.
- Why this job: Be part of a growing team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive workshops and strong leadership skills required.
- Other info: Great opportunities for career growth and a fun, inclusive work environment.
Branch Manager – Kirkby-in-Ashfield – Permanent – £37500 plus 10% profit share – OTE £48000
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
We’re Expanding – Join Our Team!
As a fast-growing business, we’re proud to be promoting our talented people and opening up new opportunities. We are now looking for an experienced Autocentre Branch Manager to take the lead at our Kirkby-in-Ashfield branch.
Job description:
Vacancy available for an Autocentre Branch Manager at Lindleys Autocentres in Nottingham.
Experience in the automotive industry and workshop management preferred
Working hours:
* Monday to Friday: 08:30 – 17:30
* Saturday (biweekly): 08:30 – 13:00
Why Us?
At Lindleys Autocentres, we’re more than just a garage – we’re a long-standing, family-run business in Nottingham that values our team and their development. We offer a supportive environment, opportunities for career growth, and a chance to play a key role in our continued success. As a Workshop Controller/Branch Manager, you’ll oversee the daily operations, lead your team, and ensure that our customers receive outstanding service.
Job Responsibilities & Tasks
* Manage the daily operations of the workshop, ensuring efficiency and productivity.
* Lead and support the workshop and front of house team, ensuring high standards of work and excellent customer service.
* Allocate jobs to technicians, ensuring workloads are balanced and deadlines are met.
* Monitor workshop performance and identify areas for improvement.
* Contact customers to explain vehicle repairs in a clear, understandable manner and gain authorisation for work.
* Ensure that parts are ordered and correctly managed on the system.
* Handle customer queries and complaints professionally and efficiently.
* Ensure health and safety procedures are adhered to at all times.
* Assist with recruitment, training, and development of staff.
* Undertake necessary training to stay up to date with industry developments and company procedures.
Required Skills & Experience
* Previous experience in an automotive workshop, preferably in a supervisory or managerial role.
* Excellent organisational and leadership skills.
* Strong customer service and communication abilities.
* Good IT skills and the ability to manage administrative tasks.
* Ability to work in a fast-paced environment while maintaining high standards.
* Knowledge of health and safety regulations in a workshop environment.
Perks and Benefits
* Basic starting salary of £37,500 (flexi) + 10% Bonus (OTE up to £48k)
* No working Sundays or bank holidays.
* Pension scheme
* Staff discount on servicing, MOT, and repairs
* Long service and loyalty incentives
* Staff referral scheme
* Company social events
* Opportunities for career growth and progression
* Supportive and inclusive work environment
Experience:
* workshop control: 1 year (preferred)
Branch Manager employer: Lindley's Auto Centres
Contact Detail:
Lindley's Auto Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Lindleys Autocentres, they value teamwork and customer service, so think of examples from your past that showcase your leadership and customer interaction skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in workshop management and how you handle customer queries. This will help you shine when it’s your turn to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Lindleys Autocentres family.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Branch Manager and how your experience fits into that. This will help you tailor your application to stand out!
Show Off Your Experience: When writing your application, highlight your previous experience in the automotive industry and any managerial roles you've held. We want to see how your skills can benefit our team, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for the role.
Apply Through Our Website: Once you're happy with your application, make sure to apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Lindley's Auto Centres
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and workshop management skills. Familiarise yourself with the latest industry trends and practices, as well as the specific operations at Lindleys Autocentres. This will show that you're not just interested in the role, but that you’re genuinely passionate about the industry.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be leading a team, so be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully managed a team or improved workshop efficiency. Highlighting your ability to motivate and support your team will set you apart.
✨Customer Service is Key
Since customer service is a big part of the role, come ready with examples of how you've handled customer queries or complaints in the past. Demonstrating your communication skills and ability to resolve issues will show that you can maintain high standards of service at Lindleys.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities within Lindleys Autocentres. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers!