At a Glance
- Tasks: Manage customer accounts and ensure smooth order coordination.
- Company: Join a global leader in paper and specialty products.
- Benefits: Hybrid work model, competitive salary, and growth opportunities.
- Other info: Collaborative team culture with a focus on continuous improvement.
- Why this job: Build strong relationships and make a real impact in a dynamic environment.
- Qualifications: Experience in account management and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are: Lindenmeyr Publications Group (LPG) is a global supplier of paper and specialty paper products used by direct mail, cataloguers, retailers, non-profits, and book publishers. Our brands are leaders in their markets, delivering knowledge, expertise and innovative solutions to help our clients thrive in today’s evolving publishing environment.
Position Overview: We are seeking a team player who thrives on taking responsibility. As an internal account manager, you will be the primary day-to-day contact for your assigned customers, building strong and trusted relationships. This will entail overseeing end-to-end coordination of customer orders, ensuring accurate and timely deliveries by working with internal teams and external partners. You will maintain awareness of account performance, including sales and margins, and contribute to continuous improvement initiatives across processes and customer experience.
Responsibilities:
- Customer management and service delivery
- Operational coordination and order management
- Commercial performance and continuous improvement
- Stakeholder communication and collaboration
- Maintenance of orders, pricing, invoicing and inventory data accuracy and integrity across key systems
Qualifications:
- Experience in account management, customer service or operational coordination in a commercial environment
- Strong organizational skills with the ability to manage multiple priorities
- Experience with ERP systems and reporting tools (LI currently uses Oracle E1 and PowerBI)
- Good commercial awareness and an understanding of service delivery within a supply chain or distribution setting
- Confident communicator with strong relationship-building skills
- Detail-oriented, with strong problem-solving ability
- Comfortable working in a fast-paced, dynamic environment
From a location perspective, this is a hybrid role. Our UK office is in Reigate, but much of your work can be carried out from a home base, depending on your preferences.
We are an equal opportunity employer. M/F/D/H/V
Account Manager in London employer: Lindenmeyr International
At Lindenmeyr Publications Group, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an Account Manager in our Reigate office, you will enjoy the flexibility of a hybrid working model, alongside opportunities for professional growth and development within a global leader in paper and specialty products. Join us to be part of a team that values innovation, communication, and continuous improvement, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching Lindenmeyr Publications Group and understanding their products and services. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples from your past experiences where you’ve successfully managed customer relationships or improved processes. We love hearing about how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Lindenmeyr International.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management and customer service, and don’t forget to mention any relevant skills with ERP systems like Oracle E1!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and how you can contribute to our team at Lindenmeyr International. Be genuine and let your personality come through.
Showcase Your Organisational Skills:Since this role involves managing multiple priorities, give examples of how you've successfully juggled tasks in the past. We want to see that you can keep everything running smoothly while maintaining attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lindenmeyr International
✨Know Your Stuff
Before the interview, make sure you understand Lindenmeyr Publications Group and their various brands. Familiarise yourself with their products and services, especially in relation to account management and customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in account management or operational coordination. Think about times when you successfully managed customer relationships or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured at Lindenmeyr. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Ready for Problem-Solving Scenarios
Given the fast-paced nature of the role, be prepared to discuss how you would handle specific challenges related to customer management or operational issues. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and ability to stay calm under pressure.
