At a Glance
- Tasks: Manage customer accounts and ensure smooth order coordination.
- Company: Join a global leader in paper and specialty products with a collaborative culture.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and growth opportunities.
- Other info: Fast-paced role with opportunities for continuous improvement and professional development.
- Why this job: Build strong relationships and make a real impact in a dynamic environment.
- Qualifications: Experience in account management or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Lindenmeyr Publications Group (LPG) is a global supplier of paper and specialty paper products used by direct mail, cataloguers, retailers, non-profits, and book publishers. Our brands are leaders in their markets, delivering knowledge, expertise and innovative solutions to help our clients thrive in today's evolving publishing environment.
We are seeking a team player who thrives on taking responsibility. As an internal account manager, you will be the primary day-to-day contact for your assigned customers, building strong and trusted relationships. This will entail overseeing end-to-end coordination of customer orders, ensuring accurate and timely deliveries by working with internal teams and external partners. You will maintain awareness of account performance, including sales and margins, and contribute to continuous improvement initiatives across processes and customer experience.
Responsibilities:
- Customer management and service delivery
- Operational coordination and order management
- Commercial performance and continuous improvement
- Stakeholder communication and collaboration
- Maintenance of orders, pricing, invoicing and inventory data accuracy and integrity across key systems
Qualifications:
- Experience in account management, customer service or operational coordination in a commercial environment
- Strong organizational skills with the ability to manage multiple priorities
- Experience with ERP systems and reporting tools (LI currently uses Oracle E1 and PowerBI)
- Good commercial awareness and an understanding of service delivery within a supply chain or distribution setting
- Confident communicator with strong relationship-building skills
- Detail-oriented, with strong problem-solving ability
- Comfortable working in a fast-paced, dynamic environment
From a location perspective, this is a hybrid role. Our UK office is in Reigate, but much of your work can be carried out from a home base, depending on your preferences.
Account Manager employer: Lindenmeyr International
At Lindenmeyr Publications Group, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an Account Manager in our Reigate office, you will enjoy the flexibility of a hybrid working model, competitive benefits, and ample opportunities for professional growth within a global leader in paper and specialty products. Join us to be part of a team that values innovation, communication, and continuous improvement, ensuring a rewarding career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, services, and market position. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and skills clearly. We suggest rehearsing common interview questions and scenarios related to account management so you can showcase your problem-solving abilities and relationship-building skills.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We believe that showing appreciation reflects your professionalism and enthusiasm for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Account Manager role. Highlight your relevant experience in account management and customer service, and don’t forget to mention any specific skills that align with our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Lindenmeyr International
✨Know Your Stuff
Before the interview, make sure you understand Lindenmeyr Publications Group and its various brands. Familiarise yourself with their products and services, especially in relation to account management and customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Be ready to discuss your experience in account management and operational coordination. Prepare specific examples that highlight your organisational skills and ability to manage multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly
As a potential Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to demonstrate how you've built relationships with clients in the past and how you handle stakeholder communication and collaboration.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use (like Oracle E1 and PowerBI), and how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
