At a Glance
- Tasks: Coordinate client referrals and manage appointments for home oxygen therapy services.
- Company: Join Medigas, a leader in Canadian healthcare services since the 1960s.
- Benefits: Competitive salary, opportunities for growth, and a supportive work environment.
- Other info: Diverse team committed to equity and inclusion; all backgrounds encouraged to apply.
- Why this job: Make a real difference in clients' lives while developing your career in healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 57255 - 58200 € per year.
Qualifications
- Education: High School or equivalent Diploma
- Experience: 2 years of customer service experience; Retail Sales experience is preferred
- Knowledge / Skills / Abilities:
- Excellent communication, interpersonal and organisation skills
- Strong computer skills
- Commitment to safety is a must
- Proven ability to manage relationships with current and new customers
- Maintain knowledge of Homecare sales growth and development areas
- Ability to multi-task and remain calm under pressure
Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, and employment verification. Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.
We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Primary Purpose
This position is responsible for the coordination of telephone referrals, verification of criteria and appropriates funding in setting up clients for home oxygen therapy and related healthcare services. Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients.
Key Accountabilities:
- Attend regular sleep lab meetings
- Answer general questions from physicians and patients and book sleep study appointments
- Ensure requisition is received and reviewed by medical director
- Keep patient files organized and complete
- Confirm appointments with patients 2 days prior to study date
- Notify referring physicians upon patient cancellations or no-shows
- Document all phone conversations with physicians and patients and keep in patient chart
- General office duties (filing, mailing, ordering office supplies, etc.)
Sleep Lab Admin (Full Time) - North York, ON employer: Linde
At Medigas, the healthcare division of Linde Canada, Inc., we pride ourselves on fostering a supportive and inclusive work environment where every employee is valued. Located in North York, ON, our team enjoys competitive salaries, opportunities for professional growth, and the chance to make a meaningful impact in the lives of our clients. We are committed to diversity and equity, ensuring that all employees have the resources they need to thrive in their roles while contributing to our mission of improving healthcare services across Canada.
StudySmarter Expert Advice🤫
We think this is how you could land Sleep Lab Admin (Full Time) - North York, ON
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Linde and Medigas. Understanding their values and services will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience aligns with the role of Sleep Lab Admin, and don’t forget to highlight your organisational skills!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and feel confident. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sleep Lab Admin (Full Time) - North York, ON
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since we’re looking for someone with solid customer service experience, make sure to highlight any relevant roles you've had. Share specific examples of how you’ve managed relationships and resolved issues – it’ll show us you’re the right fit!
Keep It Organised:We love a well-structured application! Make sure your CV and cover letter are easy to read and free from clutter. Use headings, bullet points, and clear language to help us see your qualifications at a glance.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention the specific skills and experiences that align with the Sleep Lab Admin position – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Linde
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sleep Lab Admin. Familiarise yourself with home oxygen therapy and related healthcare services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since the job requires strong customer service experience, think of specific examples from your past roles where you excelled in this area. Be ready to discuss how you managed relationships with clients and resolved any issues they faced.
✨Stay Organised
The ability to multi-task and stay calm under pressure is crucial for this role. Prepare to share instances where you successfully juggled multiple tasks or handled stressful situations. This will demonstrate your organisational skills and ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
