At a Glance
- Tasks: Deliver exceptional customer service and support teams across multiple retail locations.
- Company: Join BOC, the largest provider of industrial gases in the UK and Ireland.
- Benefits: Competitive salary, bonus, 25 days leave, and flexible benefits.
- Other info: Inclusive culture with limitless opportunities for growth and development.
- Why this job: Make a real impact while learning and developing in a supportive environment.
- Qualifications: Strong communication skills and a desire to learn and succeed.
The predicted salary is between 34000 - 37000 £ per year.
Responsibilities
Join the heart of our organisation in a dynamic cover role across the Midlands, delivering exceptional customer service in our retail stores. This position offers the opportunity to work across multiple locations, build strong networks, and gain valuable experience while representing our brand and values within the community. You’ll play a key role in ensuring our customers receive the ‘best in class’ service, all while learning, developing, and supporting our teams wherever needed. You will actively contribute to making the stores a success and ensure it meets its sales targets by participating in activities such as national promotions. Working as part of a hardworking and close-knit team you will take pride in your work and the store. You will work in a safety-first environment, where you will actively promote safe practices and information to all and assist the store manager where necessary with any internal tasks. You will have the opportunity to make a difference by bringing new ideas and improvements to the store. As part of this role, there will be an element of manual handling and forklift driving but full training will be provided by us, with the sufficient equipment to support you in doing the job safely.
What makes you great
- You have excellent communication and listening skills, with the ability to network and develop positive relationships with people.
- You have a basic knowledge and ability to use computer systems.
- You are reliable with a flexible approach.
- You want to succeed, develop, learn new things and challenge yourself.
Why you will love working with us
We are the largest provider of industrial, medical and special gases in the UK and Ireland. From cutting harmful emissions, to providing life-saving oxygen and keeping food fresh, our gases play an essential role in everyday life. Our values – Safety, Integrity, Accountability, Inclusion and Community are at the heart of everything we do. They help us create an environment that puts safety first, where people do things the right way, new ideas are welcomed and everyone can be themselves. At BOC, we take pride in our people and work hard to provide an enriching, enjoyable place to work. We have a clear vision: to be the place where a diverse mix of talented people want to come, stay and excel. We are always raising the bar, and because we are part of Linde, a global company, our people have limitless opportunities to grow and make a difference, all over the world.
What we offer you!
This role offers a salary of £34,000, circa £3,000 on target annual bonus, and a competitive benefits package. We offer 25 days paid leave and a selection of other flexible leave benefits. Our recognition & reward platform celebrates you, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers. Grow to be your best and drive your career with the training and development opportunities we offer.
Have we inspired you? Lets talk about it
We are an equal opportunity employer committed to fostering an inclusive environment where everyone feels welcome, valued and empowered to bring their whole selves to work every day. We are more than happy to work with you to provide reasonable adjustments to enable you to present your best self. Not sure if you fulfil the full criteria for this role? Regardless, we'd still like to hear from you! We look forward to receiving your application via our online careers site, hearing your story and getting to know you better!
Retail Cover Assistant - Gas & Gear in Leicester employer: Linde plc
At BOC, a Linde company, we pride ourselves on being the largest provider of industrial, medical, and special gases in the UK and Ireland, offering a vibrant work culture that prioritises safety, integrity, and community. As a Retail Cover Assistant, you will enjoy a competitive salary, generous benefits including 25 days paid leave, and extensive training opportunities to support your career growth while working in a dynamic team across multiple locations in the Midlands. Join us to make a meaningful impact in a role where your ideas are valued and your development is our priority.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Cover Assistant - Gas & Gear in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Linde plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Linde plc!
We think you need these skills to ace Retail Cover Assistant - Gas & Gear in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Linde plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Linde plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Linde plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Linde plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
