At a Glance
- Tasks: Lead dynamic relationships and manage customer contracts for a global leader in material handling.
- Company: Join Linde Material Handling, a top player in forklift trucks and warehouse equipment.
- Benefits: Enjoy a competitive salary, company car, bonus scheme, and generous holiday entitlement.
- Other info: Home-based role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by optimising service delivery and enhancing customer relationships.
- Qualifications: Experience in relationship management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
Exciting Career Opportunity as a Contract Manager in Linde Material Handling's National Key Accounts team. Are you ready to take the next step in your career? Join Linde Material Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence.
About The Role
The Linde MH UK NKA Contract Manager role is all about dynamic relationship leadership. The contract manager is responsible for the operational delivery and customer relationship management throughout the life of the contract, working in close partnership with the respective National Key Account Manager and the National business functions. You'll expertly mobilize cross-functional teams to deliver seamless solutions, adapting to the diverse and evolving demands of our most significant national and international accounts. This is a pivotal role in boosting customer retention, optimizing service delivery, enhancing financial outcomes, and consistently championing the customer's perspective.
Responsibilities
- Co-ordinate customer support and life service management for the account portfolio
- Ownership of customer communication and stakeholder management
- Recommend innovative continuous improvement for our customer base to increase efficiencies for the customer and maximise profitability for the business through effective fleet management
The role is home based with attachment to Linde MH UK Head Office Basingstoke. Frequent business travel to Head Office, our depots, customer sites and suppliers is required; with occasional International travel.
We Offer
- Competitive salary based on experience
- Company car and comprehensive bonus scheme
- 25 days annual leave plus statutory bank holidays
- Additional holiday entitlement for long service milestones
- Company pension scheme (6% employer contribution, minimum 4% employee contribution)
- Access to discounts from major UK brands
- Recommend a Friend bonus scheme
- Eligibility for Employee Incentive Schemes
- Laptop and phone provided
Tasks And Qualifications
- Relationship management experience
- Commercial and Strategic Business acumen
- Results focused
- Stakeholder management (internal and external across all levels)
- Forecasting, planning and strategy development experience
- Negotiation skills
- Product/solution knowledge
- Change management experience
- Process and supplier management experience
- Analytical reporting skills
- Strong Communication and presentation skills
- IT proficiency
- Asset management or capital equipment leasing or rental experience (preferred)
Bring your expertise, enthusiasm, and commitment to excellence, and we'll provide the tools and support to help you succeed.
Our Commitment to Inclusion
Linde Material Handling is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. If you require adjustments during the application or interview process, please let us know. Please note: Successful candidates must provide proof of the right to work in the UK. We are unable to offer sponsorship or relocation assistance at this time.
Ready to join us? Apply today and take your career to the next level!
Contract Manager NKA in Newton Aycliffe employer: Linde Material Handling
Linde Material Handling is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Contract Manager to thrive. With a competitive salary, comprehensive benefits including a company car and bonus scheme, and a commitment to employee growth through continuous improvement initiatives, Linde offers a supportive environment where your contributions are valued. The home-based role with connections to the Basingstoke Head Office allows for flexibility while engaging in dynamic relationship management across national and international accounts.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager NKA in Newton Aycliffe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Linde Material Handling on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Linde's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with their mission and how you can contribute to their success.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've successfully managed relationships and delivered results in past roles. We love hearing about real experiences that showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It shows us that you’re genuinely interested in joining the team.
We think you need these skills to ace Contract Manager NKA in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your relationship management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Remember, we love innovation and collaboration, so let your personality show!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your results-oriented mindset. We’re looking for someone who can boost customer retention and optimise service delivery, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Linde Material Handling!
How to prepare for a job interview at Linde Material Handling
✨Know Your Stuff
Before the interview, dive deep into Linde Material Handling's operations and their National Key Accounts team. Familiarise yourself with their products, especially forklift trucks and warehouse equipment, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationship Management Skills
Since this role is all about dynamic relationship leadership, prepare examples that highlight your experience in managing customer relationships. Think of specific instances where you successfully navigated challenges or improved client satisfaction.
✨Be Ready to Discuss Innovation
Linde values innovation, so come prepared with ideas on how you could recommend continuous improvements for their customer base. Think about efficiencies you've implemented in previous roles and how they could translate to this position.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.
