At a Glance
- Tasks: Lead dynamic relationships and manage customer contracts for a global leader in material handling.
- Company: Join Linde Material Handling, a top player in forklift trucks and warehouse equipment.
- Benefits: Enjoy a competitive salary, company car, bonus scheme, and generous holiday allowance.
- Other info: Home-based role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by optimising service delivery and enhancing customer relationships.
- Qualifications: Experience in relationship management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
Exciting Career Opportunity as a Contract Manager in Linde Material Handling's National Key Accounts team. Are you ready to take the next step in your career? Join Linde Material Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence.
About The Role
The Linde MH UK NKA Contract Manager role is all about dynamic relationship leadership. The contract manager is responsible for the operational delivery and customer relationship management throughout the life of the contract, working in close partnership with the respective National Key Account Manager and the National business functions. You'll expertly mobilize cross-functional teams to deliver seamless solutions, adapting to the diverse and evolving demands of our most significant national and international accounts. This is a pivotal role in boosting customer retention, optimizing service delivery, enhancing financial outcomes, and consistently championing the customer's perspective.
Responsibilities
- Co-ordinate customer support and life service management for the account portfolio
- Ownership of customer communication and stakeholder management
- Recommend innovative continuous improvement for our customer base to increase efficiencies for the customer and maximise profitability for the business through effective fleet management
The role is home based with attachment to Linde MH UK Head Office Basingstoke. Frequent business travel to Head Office, our depots, customer sites and suppliers is required; with occasional International travel.
We Offer
- Competitive salary based on experience
- Company car and comprehensive bonus scheme
- 25 days annual leave plus statutory bank holidays
- Additional holiday entitlement for long service milestones
- Company pension scheme (6% employer contribution, minimum 4% employee contribution)
- Access to discounts from major UK brands
- Recommend a Friend bonus scheme
- Eligibility for Employee Incentive Schemes
- Laptop and phone provided
Tasks And Qualifications
- Relationship management experience
- Commercial and Strategic Business acumen
- Results focused
- Stakeholder management (internal and external across all levels)
- Forecasting, planning and strategy development experience
- Negotiation skills
- Product/solution knowledge
- Change management experience
- Process and supplier management experience
- Analytical reporting skills
- Strong Communication and presentation skills
- IT proficiency
- Asset management or capital equipment leasing or rental experience (preferred)
Bring your expertise, enthusiasm, and commitment to excellence, and we'll provide the tools and support to help you succeed.
Our Commitment to Inclusion
Linde Material Handling is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. If you require adjustments during the application or interview process, please let us know. Please note: Successful candidates must provide proof of the right to work in the UK. We are unable to offer sponsorship or relocation assistance at this time.
Ready to join us? Apply today and take your career to the next level!
Contract Manager NKA in Leeds employer: Linde Material Handling
Linde Material Handling is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Contract Manager to thrive. With a competitive salary, comprehensive benefits including a company car and bonus scheme, and a commitment to employee growth through continuous improvement initiatives, Linde offers a supportive environment where your contributions are valued. The home-based role with connections to the Basingstoke Head Office allows for flexibility while engaging with a diverse range of national and international accounts, ensuring a dynamic and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager NKA in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Linde Material Handling on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Linde's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission and can contribute to our success.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about your past experiences in relationship management and how you’ve tackled challenges head-on.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in our minds and show us you’re really keen on joining the team.
We think you need these skills to ace Contract Manager NKA in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your relationship management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Remember, we love innovation and collaboration, so let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your results-oriented mindset. Whether it's improving customer retention or optimising service delivery, we want to know how you've made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Linde Material Handling!
How to prepare for a job interview at Linde Material Handling
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Linde Material Handling's products and services. Familiarise yourself with their approach to customer relationship management and how they optimise service delivery. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed relationships with clients or stakeholders. Highlight how you’ve navigated challenges and delivered results. This is crucial for a Contract Manager role, so be ready to discuss specific strategies you used to maintain strong partnerships.
✨Demonstrate Your Analytical Skills
Since the role involves analytical reporting and forecasting, come prepared with examples of how you've used data to drive decisions in previous roles. Be ready to discuss how you can apply these skills to enhance financial outcomes and improve efficiencies for customers at Linde.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, company culture, and future projects. This not only shows your enthusiasm for the role but also helps you gauge if Linde is the right fit for you. It’s a two-way street!
