Customer Engineer in Lincoln

Customer Engineer

Responsibilities

• You will manage technical ownership of coating processes, maintaining controls and documentation, and work with the plant team to investigate and address nonconformance using quality tools to identify, develop and implement robust corrective actions
• Further you will work with an operational and quality team to implement process improvement when needed
• In this role you will provide general expertise in the accurate costing and estimating of customer requirements, tooling design, project control, and coating process parameter development
• Participate in customer meetings and technical reviews on project progress, results obtained and further development plans
• You will maintain an expertise with the process equipment in operations
• Organise and create documentation necessary for new applications, including job instructions, job routers, job safety analysis and standard operating procedures
• Produce product substantiation/validation reports to document laboratory results obtained on sectioned components and test pieces
• You will be in charge to fully support all health, safety & environmental policies and procedures, to achieve a zero/zero target

Qualifications

• You possess a higher education qualification in an engineering discipline (mechanical preferred)
• In addition you have some plant or project engineering experience
• You have strong analytical and problem‑solving skills
• Effective project management is an area you thrive in
• You will have energy and a drive for results whilst maintaining a steadfast attention to detail in safety and quality
• Previous metallographic laboratory experience and experience in coating/materials/aerospace is desirable

Benefits

Salary range: £45,000 - £55,000

We provide a comprehensive benefits programme that supports employees and their families. We offer flexible hours, a generous 28‑day holiday schedule + bank holidays, competitive salaries, private health insurance, dental insurance, a pension plan, life assurance and more.

The culture is HSEQ orientated, with a compliant ethos, and there is no compromise in the quality of work or its safe practices. We continually work together to ensure that our employees and our customers remain safe. We pride ourselves on being hard‑working, tenacious and results‑driven people who are committed to safety, quality, inclusion and self‑improvement.

Location

Lincoln, United Kingdom | req29288