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- Tasks: Handle sales enquiries, process orders, and support branch operations.
- Company: Join a dynamic team at Lindab in High Wycombe.
- Benefits: Competitive salary, 28 days annual leave, and a supportive work environment.
- Why this job: Be the key to excellent customer service and drive sales growth.
- Qualifications: Experience in customer service and order processing is essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 21600 - 32400 £ per year.
Location: High Wycombe
Reports to: Branch Manager
Hours: Monday Thursday, 8am 5pm and Friday 8am 4pm with 1 hour for lunch
Contract: 6 month fixed term
We are looking for a proactive and customer-focused individual to join our team, handling sales enquiries, processing orders, and supporting day-to-day branch operations. You will play a key role in delivering excellent service, coordinating stock and deliveries, and helping drive sales by promoting Lindab’s products and solutions. If you are organised, commercially aware, and enjoy working in a fast-paced, team-oriented environment, we want to hear from you.
Key responsibilities:
- Receive and process customer orders/enquiries: To receive and accurately process in accordance with Company procedures, customer’s orders/enquiries, progressing them to completion and to the complete satisfaction of the customer.
- Liaise with other branches and departments: To liaise with other Lindab branches/departments on stock transfers/transferred orders, keeping the customer informed at all times.
- Promote and develop sales opportunities: At all times and in conjunction with your regional BDM/BM, maximise sales opportunities and business development within your area.
- Handle trade counter payments accurately: To accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures.
Requirements:
- Previous experience in customer service or order processing within a commercial or distribution environment: You will need to be able to handle enquiries, orders, and stock coordination confidently.
- Familiarity with sales and quoting systems or ERP software: Important for managing pricing, stock levels, and customer orders in line with company procedures.
- Basic understanding of logistics or transport coordination: Useful for quoting transport costs, liaising with branches, and arranging cost-effective deliveries.
- Experience in handling payments and basic financial transactions (cash/card): Required for accurate trade counter sales and reporting to credit control.
- Ability to work effectively with cross-functional teams (e.g. Branch Managers, BDMs, Credit Control, Logistics): Necessary for collaboration across the business and ensuring smooth order fulfilment.
Ideal Candidate:
- Customer Service Excellence: Central to the role, as it involves constant communication with customers, managing enquiries, and ensuring satisfaction throughout the order process.
- Organisational Time Management Skills: Critical for handling multiple tasks (orders, stock, payments, month-end duties) accurately and efficiently under pressure.
- Sales Commercial Awareness: Key to identifying sales opportunities, promoting products, and supporting business growth in collaboration with managers.
The Package:
Salary of up to £27,000, 25 days annual leave, + 8 days statutory.
Sales Coordinator in High Wycombe employer: Lindab Ltd
Contact Detail:
Lindab Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Sales Coordinator role. Highlight your customer service skills and any relevant experience that aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Coordinator in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant sales or order processing roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Coordinator role. Mention specific examples of how you've handled customer enquiries or processed orders in the past. Let us know why you’re excited about joining our team!
Showcase Your Organisational Skills: Since this role requires excellent organisational skills, make sure to mention any experiences where you successfully managed multiple tasks or projects. We love candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Lindab Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Lindab and its products. Understand their market position and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since customer service excellence is central to the Sales Coordinator role, prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Be ready to discuss how you ensured customer satisfaction and how you can bring that same energy to Lindab.
✨Demonstrate Organisational Skills
The job requires juggling multiple tasks, so be prepared to talk about how you manage your time and stay organised. You could mention specific tools or methods you use to keep track of orders, stock levels, and payments, which will highlight your suitability for the fast-paced environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, sales strategies, or how success is measured in the role. This shows you're proactive and genuinely interested in contributing to the team.