Field Aftersales Executive

Be part of an internationally recognised brand with a vibrant, collaborative culture. Gain exposure to global wholesale operations and high-profile clients. Work closely with cross-functional teams and contribute to exciting seasonal launches. The Aftersales Implementation Executive is primarily responsible for supporting the sales team, and delivery of Impeccable customer service. We are seeking a detail-oriented multitasker with a passion for supporting commercial and sales functions. Supporting the day-to-day administration tasks of the optical direct sales team, the Aftersales Implementation Executive will service wholesale customers to the highest standards and monitor the on-time delivery of the sales order book, and deliveries of goods to wholesale customers. including product data, customer records, images, and seasonal linesheets. Provide daily sales operation support including order entry, replacements, and client queries. ATA Carnets), ensuring data accuracy and integrity across platforms. Generate weekly and ad-hoc reports to keep the sales team informed and aligned. Liaise with Merchandising, Allocations, Logistics, and Accounts Receivable teams to ensure smooth dispatches, returns, and collections. Support Commercial Implementation Manager in identifying process improvements and logging system issues. Customer & Aftersales Service Sample Management & Showroom Coordination A systems-savvy administrator with 2+ years’ experience in wholesale, sales operations, or commercial support. Proficient in platforms like NuOrder, Sage, or similar ERP/CRM tools. Highly organized, with a keen eye for detail and a commitment to data accuracy. 2+ years’ experience in wholesale, sales operations, or commercial support. ~ Proficient in platforms like NuOrder, Sage, or similar ERP/CRM tools. ~ Pay range and compensation package Competitive salary, benefits, and opportunities for growth and development. We are committed to diversity and inclusivity