Location & Details
Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW.
Hours: Full-Time, 37.5 per week.
Salary: £26,227. Contract: Permanent.
Reporting to: Volunteer Manager and People & Culture (P&C) Co‑ordinator.
About Us
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. We take the A&E department to the scene of emergencies, giving patients the best chance of survival. Rated outstanding by the Care Quality Commission across all five inspection areas – Safe, Caring, Effective, Responsive and Well‑led – we are a friendly, inclusive, and dynamic team focused on delivering the best possible service. Our values – Teamwork, Respect, Innovation, Compassion (TRIC) – guide how we interact with patients, volunteers, supporters and colleagues.
About the Role
We are looking for an organised and proactive Volunteer, People & Culture Administrator to join our team. In this varied role you will provide essential administrative support across volunteering and People & Culture functions. You will support recruitment, onboarding and ongoing engagement for volunteers and employees, ensuring processes run smoothly and efficiently. Acting as the first point of contact for enquiries, you will help deliver a positive experience for volunteers and colleagues, maintain accurate records, support compliance with key policies and procedures, and contribute to engagement initiatives, inductions, training activities and wider organisational projects that promote a positive and inclusive workplace culture. This is an excellent opportunity for someone who thrives in a busy administrative role, has strong attention to detail, and is passionate about supporting people and making a difference within a values‑driven organisation.
Our Benefits
- Annual Leave of 25 days, increasing by 1 day per completed year of service up to a maximum of 30 days, plus bank holidays (pro‑rata for part‑time staff).
- Additional leave days for your birthday.
- Pension scheme: 6% employer contribution, 4% employee contribution.
- Access to a Health & Wellbeing Care Plan.
- Occupational Sick Pay Scheme.
- Life insurance at 3 times your annual salary (upon completion of probationary period).
Closing date: Thursday 25th June at 15:00pm.
Interview dates: Thursday 2nd July and Friday 3rd July. We reserve the right to close this vacancy early if sufficient applications are received.
A full driving licence and access to a vehicle is required for this role.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social‑economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
Please email your CV and a covering letter detailing how you meet the needs of the role and the person specification to: recruitment@ambucopter.org.uk.
Contact Details:
Lincs & Notts Air Ambulance Recruitment Team
