At a Glance
- Tasks: Create unforgettable travel experiences for customers by organising their dream holidays.
- Company: Join a vibrant travel company that values community and customer satisfaction.
- Benefits: Enjoy up to 30 days annual leave, generous discounts, and a pension scheme.
- Other info: Exciting opportunities to travel and earn commission on sales.
- Why this job: Turn your passion for travel into a rewarding career while helping others explore the world.
- Qualifications: Customer service experience and a love for travel are essential.
The predicted salary is between 25000 - 35000 £ per year.
About the role
The role that our Travel teams play in supporting our local communities is an exciting one! From long haul trips of a lifetime, to family friendly breaks, or even romantic getaways, your primary task is to create memories for your customers and make their dreams come true. As one of our Travel Consultants you will be working within a sociable but fast paced and sales focused environment, where no two days are the same. Working closely as part of your motivated and friendly team, your main role will be to establish the travel needs of your customers and deliver the right products, packages, and destination to make their vision a reality.
Duties
- Organising travel packages for customers from start to end, including arranging flights, insurance, accommodation, and the extras that ensure the holiday goes smoothly.
- Managing customers' holiday administration, including the collection and processing of payments.
- Helping to drive business through social media and organising events, to help build and maintain relationships with your customers.
- Maintaining relevant computer-based and paper records, financial records, order merchandise and prepare reports, along with any other administrative duties as may be required in the role.
- General office duties and assisting with the day-to-day operation of the branch.
About You
Whether you have previous experience as a Travel Consultant or have a background in customer service and a genuine passion for travel, we want to hear from you! We’re looking for a real people person, someone who can offer exceptional customer service so our customers will want to keep coming back to you when they book their next holiday.
You’ll also need to:
- Be enthusiastic and have a confident, positive, and vibrant approach to your work.
- Be sales focused, selling effectively with the desire to meet and exceed targets.
- Have excellent communication skills and be able to work efficiently as part of a diverse team.
- Have a keen eye for detail to accurately record information whilst maintaining confidentiality.
Benefits
- Up to 30 days annual leave (pro-rata) including bank holidays.
- Pension scheme (with up to 12% employer contributions).
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonus to reward you for your hard work.
- Free tea and coffee provisions for all colleagues during rest breaks at work.
- Wellbeing initiatives and community engagement opportunities.
- Opportunities to travel to exciting new places to experience them first hand, supporting you in being able to sell these destinations to your customers.
Our Travel Consultants also qualify for our profit share incentive scheme, earning commission on everything that is sold. This is in addition to incentive earning opportunities with key suppliers throughout the year.
Travel Consultant in Spalding employer: LincolnshireCoop
As a Travel Consultant with us, you'll thrive in a vibrant and sociable environment where your passion for travel can shine. We offer up to 30 days of annual leave, a generous pension scheme, and exciting opportunities to explore new destinations, all while being part of a supportive team that values your contributions and encourages personal growth. Join us to create unforgettable experiences for our customers and enjoy a rewarding career filled with unique benefits and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant in Spalding
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who might have connections in the travel industry. You never know who might have a lead on a Travel Consultant position or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your passion for travel and customer service. Share posts about your travel experiences or tips, and engage with others in the industry to build your online presence.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission of creating unforgettable travel experiences for customers. Show them you're not just another candidate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making dreams come true for our customers.
We think you need these skills to ace Travel Consultant in Spalding
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of what makes a great holiday. We want to see that you’re not just applying for a job, but that you genuinely care about creating unforgettable memories for our customers.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the role of a Travel Consultant. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out in a sea of candidates!
Be Personable and Engaging:Remember, we’re looking for a real people person! Write your application in a friendly and approachable tone. Show us your communication skills and how you can connect with customers. A warm, engaging style will make your application more memorable.
Check Your Details:Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, so we want to see that you can present information accurately. A polished application reflects your professionalism and commitment to the role!
How to prepare for a job interview at LincolnshireCoop
✨Know Your Destinations
Before the interview, brush up on popular travel destinations and packages. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled challenges and went above and beyond to meet customer needs, as this is crucial for a Travel Consultant role.
✨Demonstrate Sales Savvy
Be ready to discuss your sales experience and how you’ve met or exceeded targets in previous roles. Think of creative ways you can drive business through social media or events, as this aligns with the job's requirements.
✨Emphasise Teamwork and Communication
Since you'll be working in a sociable environment, share examples of how you've successfully collaborated with diverse teams. Good communication skills are key, so demonstrate your ability to listen and respond effectively.
