Senior Solution Delivery Manager

About the role: Are you a strategic delivery leader with a passion for enabling large-scale digital transformation? Are you ready to take the lead in shaping and delivering innovative IT solutions that make a real difference to communities across Lincolnshire? At Lincolnshire Co‑op, we’re transforming the way technology empowers our diverse businesses — from food and pharmacy to property and funeral services. We are seeking a Senior Solution Delivery Manager to play a pivotal role in driving this change, turning strategic ambition into operational reality.

In this role, you will lead the end-to-end delivery of complex IT solutions across multiple projects and workstreams, managing cross‑functional teams and collaborating closely with stakeholders to ensure alignment with organisational objectives. You’ll embed governance, standards, and delivery best practices, while mitigating risks, resolving blockers, and ensuring projects are delivered on time, in scope, and on budget. You will also oversee resource planning, team performance, and vendor management, driving commercial value and high‑quality outcomes.

Your key responsibilities will include:

• Leading the end‑to‑end delivery of complex IT solutions that span teams, technologies, and business areas.
• Driving the IT transformational roadmap to ensure all initiatives support strategic goals.
• Embedding governance, standards, and delivery best practices to maintain consistency and quality.
• Collaborating with stakeholders at all levels to align priorities, manage expectations, and deliver tangible business value.
• Managing resource planning, team performance, and overall delivery outcomes.
• Mitigating risks, resolving blockers, and keeping delivery on track — on time, in scope, and within budget.
• Managing third‑party partners and vendors to ensure value and quality.
• Supporting change management and adoption of new systems, processes, and ways of working.
• Ensuring compliance with security, regulatory, and quality standards across all solution deliveries.

This is a hands‑on, strategic leadership role for someone who thrives in complex delivery environments, drives continuous improvement, and enjoys seeing technology deliver meaningful outcomes for both the business and the communities it serves.

About You: Are you an experienced delivery leader who thrives on complexity and collaboration? Do you want to use your technical expertise, people leadership, and business acumen to unlock the power of technology? At Lincolnshire Co‑op, we’re looking for a Senior Solution Delivery Manager to drive high‑impact IT solutions across our diverse businesses. In this role, you’ll lead end‑to‑end delivery of large‑scale IT programmes, motivating cross‑functional teams, managing stakeholders, and turning vision into action. You’ll ensure projects are delivered on time, on budget, and to the highest standards, while fostering collaboration and continuous improvement.

We’re looking for someone who has:

• Proven experience delivering large‑scale IT solutions across diverse sectors.
• Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).
• A track record of leading and motivating cross‑functional teams in fast‑paced environments.
• Exceptional stakeholder management skills, building trust at all levels.
• A collaborative mindset and ability to solve complex problems.
• Strong financial acumen, confidently managing budgets and delivering value.
• Solid knowledge of testing, QA, and environment management principles.
• Experience managing third‑party vendors and delivery partners effectively.
• Excellent communication skills — clear, persuasive, and audience‑aware.
• A proactive, adaptable approach to change and continuous improvement.

If you’re a strategic thinker, a skilled delivery leader, and passionate about making a difference through technology, this is your opportunity to lead transformation that matters.

Benefits: In addition to working for a successful co‑operative business, we offer our colleagues fantastic benefits, including:

• 34 days annual leave pro‑rata (including bank holidays), rising to 39 days after 5 years’ service.
• Pension scheme (with up to 12 % employer contributions).
• Generous colleague discount rates across our family of businesses.
• Annual discretionary colleague bonus to reward you for your hard work, based on the achievement of your objectives.
• Private medical insurance underwritten by BUPA.

We are an "Investors in People – Platinum" employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities.

About Us: From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop.