At a Glance
- Tasks: Join a passionate team to deliver friendly service and keep our store stocked.
- Company: A successful co-operative business at the heart of local communities.
- Benefits: 30 days annual leave, generous discounts, and flexible working schedules.
- Other info: Opportunities for career progression in a supportive environment.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: No specific experience needed; just bring your enthusiasm and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About the role: Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkout, replenishing stock, sharing your knowledge of our range with our customer alongside promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible. If applicable, we will discuss in more detail with you at the interview stage.
About You: We’re not looking for any specific experience or qualifications – we’ll provide you with all the training necessary! It’s your personality, skills, motivation, and values that matter the most to us. You’ll need to demonstrate:
- A passion for customer service and a desire to deliver a great shopping experience for our customers
- Excellent communication and listening skills to help adapt to a fast-paced retail environment
- The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
- An enthusiastic approach and willingness to support your colleagues
- Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
As we review applications, we may contact you to ask a few screening questions as part of our process. We will attempt to contact your mobile number first, however if we cannot reach you we will leave a message.
Benefits: In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro‑rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us: From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividends with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team.
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Retail Customer Services Assistant in London employer: LincolnshireCoop
Join a community-focused co-operative that values its employees and offers a supportive work environment. As a Retail Customer Services Assistant, you'll enjoy generous benefits such as 30 days of annual leave, a robust pension scheme, and opportunities for career progression within a company recognised as an 'Investors in People - Platinum' employer. With a commitment to flexible working hours and a culture that prioritises teamwork and customer service, this role provides a meaningful opportunity to contribute to your local community while developing your skills.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Services Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research about our values and community involvement. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for someone. We love to hear about how you can bring that passion to our stores!
✨Tip Number 3
Be flexible and open-minded! Since we need candidates who can adapt to different working hours, showing your willingness to be flexible can really set you apart from other applicants.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our community-focused team.
We think you need these skills to ace Retail Customer Services Assistant in London
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for delivering great customer experiences in your application. We want to see how you can bring a smile to our customers' faces!
Be Yourself!:We’re not looking for specific qualifications, so let your personality shine through. Share your unique skills and values that make you a great fit for our team.
Tailor Your Application:Read the job description carefully and align your application with what we’re looking for. Mention your teamwork skills and flexibility, as these are key to thriving in our fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at LincolnshireCoop
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer experiences. Share any personal stories or examples where you went above and beyond for a customer, even if it’s from a previous job or a volunteer role.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to discuss how you’ve successfully worked with others in the past. Think of specific instances where you collaborated to achieve a goal or helped a colleague out.
✨Be Flexible and Open-Minded
Highlight your willingness to adapt to different working hours and tasks. This shows that you’re ready to support the team and meet the needs of the store, which is crucial in a fast-paced retail environment.
✨Dress the Part and Be Punctual
First impressions matter! Arrive on time, well-presented, and ready to represent the brand positively. This reflects your reliability and commitment to being a responsible team member.
