At a Glance
- Tasks: Join a passionate team to provide excellent customer service and keep the store stocked.
- Company: A successful co-operative business with a strong community focus.
- Benefits: 30 days annual leave, generous discounts, and career progression opportunities.
- Other info: Flexible working hours and supportive training provided for all new team members.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: No specific experience needed; just bring your enthusiasm and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About the role: Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkout, replenishing stock, sharing your knowledge of our range with our customer alongside promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible.
About You: We’re not looking for any specific experience or qualifications – we’ll provide you with all the training necessary! It’s your personality, skills, motivation, and values that matter the most to us. You’ll need to demonstrate:
- A passion for customer service and a desire to deliver a great shopping experience for our customers
- Excellent communication and listening skills to help adapt to a fast-paced retail environment
- The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
- An enthusiastic approach and willingness to support your colleagues
- Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
Benefits: In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro‑rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us: From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividends with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Retail Customer Services Assistant in Lincolnshire employer: LincolnshireCoop
As a Retail Customer Services Assistant with us, you'll be part of a vibrant team dedicated to serving our local communities. We pride ourselves on offering a supportive work culture that values your personal growth, providing extensive training and opportunities for career progression within our co-operative. With generous benefits like 30 days annual leave, a strong pension scheme, and a commitment to flexible working hours, we ensure that our colleagues feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Services Assistant in Lincolnshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research about our co-operative and what we stand for. This will help you connect with our values and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. We love candidates who can demonstrate their passion for delivering great service!
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, think of times when you've collaborated successfully. Highlighting your ability to work well in a team will definitely impress us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and keen to join our fantastic team!
We think you need these skills to ace Retail Customer Services Assistant in Lincolnshire
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share your passion for customer service and how you can bring a smile to our customers' faces.
Tailor Your Application:Make sure to tailor your application to the role of Retail Customer Services Assistant. Highlight any relevant skills or experiences that show you can thrive in a fast-paced retail environment and work well in a team.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LincolnshireCoop
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different context. This will show that you understand the importance of a great shopping experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal. Highlighting your ability to support and motivate your team will resonate well with the interviewers.
✨Be Flexible and Adaptable
Given the fast-paced nature of retail, it’s important to convey your flexibility regarding working hours. Be ready to discuss your availability and willingness to adapt to changing schedules. This shows that you’re committed to being a reliable team member.
✨Dress the Part and Be Presentable
First impressions matter! Make sure to dress smartly for your interview, reflecting the brand's image. Being well-presented not only shows respect for the interview process but also demonstrates that you understand the importance of being a brand ambassador.
