At a Glance
- Tasks: Join a passionate team delivering friendly service and keeping the store stocked.
- Company: Community-focused food store with a vibrant team culture.
- Benefits: 30 days annual leave, pension scheme, generous discounts, and flexible schedules.
- Other info: Enjoy free tea and coffee during breaks and advance notice of shifts.
- Why this job: Gain valuable experience in customer service while making a difference in your community.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
About the role
Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkouts, replenishing stock, sharing your knowledge of our range with our customers, and promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible. If applicable, we will discuss this in more detail with you at the interview stage.
About You
- A passion for customer service and a desire to deliver a great shopping experience for our customers
- Excellent communication and listening skills to help adapt to a fast‑paced retail environment
- The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
- An enthusiastic approach and willingness to support your colleagues
- Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
Benefits
- 30 days annual leave (including bank holidays) (pro‑rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
Retail Customer Service Pro - Flexible Hours & Benefits in Lincolnshire employer: LincolnshireCoop
Join a vibrant team at the heart of your community, where every day brings new experiences and opportunities to connect with customers. Our commitment to employee well-being is reflected in our generous benefits, including 30 days of annual leave, a robust pension scheme, and flexible working schedules that allow you to balance work and life effectively. With a culture that values teamwork and personal growth, we empower our colleagues to thrive while delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Pro - Flexible Hours & Benefits in Lincolnshire
✨Tip Number 1
Get to know the company! Research their values and community involvement. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the job and how you’d handle them. Being able to demonstrate your problem-solving abilities will set you apart from the rest.
✨Tip Number 3
Be flexible and open-minded! Since the role requires adaptability, highlight your willingness to work varied hours and take on different tasks. This shows you’re a team player ready to jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of the community we serve.
We think you need these skills to ace Retail Customer Service Pro - Flexible Hours & Benefits in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for helping customers in your application. We want to see that you’re excited about creating a great shopping experience and that you understand the importance of friendly service.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the skills and experiences that match what we’re looking for in a Retail Customer Service Pro. It shows us you care!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at LincolnshireCoop
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their commitment to community and customer service, as this will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Be ready to share specific examples of how you've delivered excellent customer service in the past. Highlight your enthusiasm for helping customers and how you can contribute to creating a great shopping experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, prepare to discuss how you’ve successfully worked in a team before. Share stories that showcase your ability to collaborate and support your colleagues to achieve common goals.
✨Flexibility is Key
Given the need for flexible working hours, be honest about your availability. Show that you’re adaptable and willing to work when needed, which will demonstrate your commitment to the role and the team.
