At a Glance
- Tasks: Support health services, deliver exceptional customer care, and assist with pharmacy operations.
- Company: Join the largest Co-operative Pharmacy group dedicated to community health.
- Benefits: Up to 30 days annual leave, pension scheme, colleague discounts, and career progression.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your pharmacy career.
- Qualifications: Level 2 qualification in Pharmacy Assistant/Dispensing required; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Our community pharmacies play a key part in caring for the health and well-being of our customers. As the largest Co‑operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service. From prescriptions and flu vaccines to podiatry services, we are passionate about supporting the health needs of our patients.
As a Relief Pharmacy Services Assistant, you will join an enthusiastic and hardworking team of colleagues who work together to make a positive difference to the lives of their patients. You will have the opportunity to work across a number of pharmacies within our business area, including but not limited to Boston, Holbeach, Horncastle, Louth, and Ruskington, supporting service continuity across our sites.
From working on the counter to keeping shelves stocked and ready for customers, there is a wide range of duties you will be involved in, such as:
- Delivering exceptional customer service, providing health advice and services to patients through engaging conversations.
- Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
- Keeping the shop floor fully stocked and ready for customers through receiving and processing deliveries and completing stock takes.
- Delivering technical aspects of the dispensary, supporting the safe supply of medicines. This may include ordering medicines, labelling, dispensing, and supporting the collection of prescriptions.
- Assisting with sales and general store duties, including creating product displays and processing cash transactions.
It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:
- A natural ability to build meaningful relationships with both patients and colleagues.
- An upbeat, caring, and confident manner when serving and advising patients.
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences.
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you.
- Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided.
- As some travel will be required within this role, you will need access to a vehicle for business use and hold a full UK driving licence.
- To be considered for this role, you must hold a Level 2 qualification in Pharmacy Assistant and/or Dispensing. Applications that do not meet this essential requirement will not be progressed.
This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co‑operative business, we offer our colleagues fantastic benefits, including:
- Up to 30 days annual leave (pro‑rata) including bank holidays.
- Pension scheme (with up to 12% employer contributions).
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonus to reward you for your hard work.
- Wellbeing initiatives and community engagement opportunities.
We are an "Investors in People - Platinum" employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your experience grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. We’ll work together with you to shape your career for the better!
From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividends with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
Relief Pharmacy Services Assistant in Lincolnshire employer: LincolnshireCoop
As a Relief Pharmacy Services Assistant with the largest Co-operative Pharmacy group, you will be part of a dedicated team that prioritises exceptional customer service and community health. Our supportive work culture fosters personal growth and offers extensive benefits, including up to 30 days of annual leave, a generous pension scheme, and opportunities for career progression within a company recognised as an 'Investors in People - Platinum' employer. Join us in making a meaningful impact across various locations while enjoying a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Pharmacy Services Assistant in Lincolnshire
✨Tip Number 1
Get to know the company! Research our community pharmacies and understand what makes us tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since we’re all about exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories when we chat!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about our culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team and making a difference in our communities.
We think you need these skills to ace Relief Pharmacy Services Assistant in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for helping others shine through. We want to see how you can connect with customers and make a positive impact on their healthcare experience.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the role. Mention any retail or pharmacy experience, even if it’s not extensive, as we value a willingness to learn and grow.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at LincolnshireCoop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Pharmacy Services Assistant. Familiarise yourself with the key tasks mentioned in the job description, like delivering exceptional customer service and supporting the dispensary. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this role is all about caring for customers, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you built meaningful relationships or solved problems for customers. This will show that you have the natural ability they're looking for.
✨Demonstrate Team Spirit
As you'll be working with a team across various pharmacies, highlight your teamwork skills during the interview. Share experiences where you collaborated with colleagues to achieve a common goal. This will show that you're not just a lone wolf but someone who thrives in a team environment.
✨Prepare Questions About the Company
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's community initiatives or career progression opportunities. This shows your genuine interest in the organisation and aligns with their values of supporting local communities and employee development.
