At a Glance
- Tasks: Deliver exceptional customer service and provide health advice to our patients.
- Company: Join the largest Co-operative Pharmacy group dedicated to community health.
- Benefits: Up to 30 days annual leave, pension scheme, and generous discounts.
- Other info: Full training provided; inclusive recruitment process.
- Why this job: Make a real difference in your community while developing your pharmacy career.
- Qualifications: Passion for customer service and ability to build relationships.
The predicted salary is between 20000 - 25000 £ per year.
Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients. As a Health Champion, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients.
From working the counter to keeping the shelves stocked and ready for customers, there is a wide range of duties for you to be involved in, such as:
- Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations.
- Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
- Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes.
- Assisting with sales and general store duties including creating product displays and cash transactions.
It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:
- A natural ability to build meaningful relationships with both patients and colleagues.
- An upbeat, caring, and confident manner when serving and advising patients.
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences.
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you.
- Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided.
This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:
- Up to 30 days annual leave (pro-rata) including bank holidays.
- Pension scheme (with up to 12% employer contributions).
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonuses to reward you for your hard work.
- Free tea and coffee provisions for all colleagues during rest breaks at work.
- Wellbeing initiatives and community engagement opportunities.
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Health Champion employer: LincolnshireCoop
As a Health Champion at our community pharmacies, you will be part of a dedicated team that prioritises the health and wellbeing of our customers. We offer an inclusive work culture with extensive benefits such as up to 30 days annual leave, a generous pension scheme, and opportunities for personal growth within a supportive co-operative environment. Join us in making a meaningful impact in the lives of our patients while enjoying a rewarding career in a thriving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Health Champion
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our co-operative values and the services we offer. This will help you connect with us and show that you're genuinely interested in being a Health Champion.
✨Tip Number 2
Practice your people skills! As a Health Champion, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with delivering health advice and engaging conversations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges or helped someone out. We love seeing how you can make a positive difference in our patients' lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're keen to join our team and be part of our community-focused mission.
We think you need these skills to ace Health Champion
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping others and making a positive impact in their lives.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Health Champion role. Mention any relevant retail experience or customer service skills that make you a great fit for our team.
Be Personable:Use a friendly and approachable tone in your written application. We’re looking for someone who can build meaningful relationships, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our community-focused team.
How to prepare for a job interview at LincolnshireCoop
✨Know Your Stuff
Before the interview, brush up on the services your potential employer offers. Familiarise yourself with common health advice and customer service scenarios. This will help you engage confidently during the interview and show that you're genuinely interested in the role.
✨Show Your Passion
Demonstrate your enthusiasm for customer service and healthcare. Share personal experiences where you've made a positive impact on someone's health or wellbeing. This will highlight your natural ability to build relationships and your commitment to the role of Health Champion.
✨Practice Problem Solving
Think of examples where you've successfully solved problems in a retail or customer service setting. Be ready to discuss how you approached these challenges and what the outcomes were. This will showcase your problem-solving skills and your eagerness to take on new challenges.
✨Be Yourself
During the interview, let your personality shine through! An upbeat and caring manner is essential for this role, so don’t be afraid to show your true self. Authenticity can make a lasting impression and help you connect with the interviewers.
