At a Glance
- Tasks: Deliver exceptional customer service and provide health advice to our patients.
- Company: Join the largest Co-operative Pharmacy group in the UK.
- Benefits: Up to 30 days annual leave, pension scheme, and generous discounts.
- Other info: Full training provided; dynamic team environment with growth opportunities.
- Why this job: Make a real difference in your community's health and wellbeing.
- Qualifications: Passion for customer service and ability to build relationships.
The predicted salary is between 20000 - 25000 £ per year.
Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients. The successful candidate will be required to work every other Saturday, with pharmacy opening hours of 9:00am to 12:00pm.
As a Health Champion, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. There is a wide range of duties for you to be involved in, such as:
- Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations.
- Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
- Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes.
- Assisting with sales and general store duties including creating product displays and cash transactions.
It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:
- A natural ability to build meaningful relationships with both patients and colleagues.
- An upbeat, caring, and confident manner when serving and advising patients.
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences.
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you.
- Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided.
This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:
- Up to 30 days annual leave (pro‑rata) including bank holidays.
- Pension scheme (with up to 12% employer contributions).
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonuses to reward you for your hard work.
- Free tea and coffee provisions for all colleagues during rest breaks at work.
- Wellbeing initiatives and community engagement opportunities.
From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to offer a wide range of services across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Health Champion employer: LincolnshireCoop
As a Health Champion at our community pharmacies, you will be part of the largest Co-operative Pharmacy group in the UK, dedicated to enhancing the health and wellbeing of our customers. We pride ourselves on a supportive work culture that values teamwork and personal growth, offering up to 30 days of annual leave, a generous pension scheme, and opportunities for community engagement. Join us in making a meaningful impact while enjoying fantastic benefits and a fulfilling career in a company that has been serving its communities for over 160 years.
StudySmarter Expert Advice🤫
We think this is how you could land Health Champion
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our co-operative values and community initiatives. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide health advice or handle a tricky situation. Role-playing these situations can help you feel more confident when it comes to engaging with our patients.
✨Tip Number 3
Show off your teamwork spirit! We love candidates who can work well with others. Be ready to share examples of how you've collaborated with colleagues in the past to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on joining our community-focused team right from the start.
We think you need these skills to ace Health Champion
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping others and making a positive impact on their health.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Health Champion role. Mention any relevant retail experience or customer service skills that make you a great fit for our team.
Be Personable:We’re all about building relationships, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and share examples of how you've connected with customers or colleagues in the past.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at LincolnshireCoop
✨Know Your Stuff
Familiarise yourself with the services offered by the pharmacy, especially those related to health advice and customer care. Being able to discuss how you can contribute to the wellbeing of patients will show your genuine passion for the role.
✨Show Your People Skills
Prepare examples of how you've built relationships in previous roles. Whether it's a time you helped a customer or worked well with a colleague, demonstrating your ability to connect with others will resonate well with the interviewers.
✨Be Upbeat and Engaging
Since the role requires an upbeat and caring manner, practice conveying enthusiasm during your interview. Smile, maintain eye contact, and engage in a friendly conversation to reflect the positive energy they’re looking for.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you faced challenges in a retail environment and how you resolved them. Highlighting your problem-solving abilities will show that you're eager to take on new challenges and can think on your feet.
