At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store presentation.
- Company: Join a successful co-operative business at the heart of local communities.
- Benefits: Enjoy 30 days annual leave, generous discounts, and a pension scheme with employer contributions.
- Other info: Flexible hours with schedules available four weeks in advance.
- Why this job: Be a role model, inspire your team, and make a real difference in your community.
- Qualifications: Leadership experience preferred but not essential; passion for customer service is key.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day. As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day-to-day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship-shape and presentable for your local community.
Wide-ranging and varied, you will carry out tasks such as:
- Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
- Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
- Maintaining consistent stock control by performing stock takes and gap checks
- Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.
As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.
About You
Due to the fast-paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:
- Previous experience of leading and inspiring a sizable team, although this isn't essential as full training will be provided.
- An ability to build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
- A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
- A reliable and dependable manner alongside being an engaged brand ambassador.
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age-related sales.
Benefits
In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
Food Team Leader in Grimsby employer: LincolnshireCoop
As a Food Team Leader, you will thrive in a vibrant work culture that values community engagement and teamwork. Our company offers excellent benefits such as 30 days of annual leave, a generous pension scheme, and flexible working schedules, ensuring a healthy work-life balance. With opportunities for personal growth and development, you will be part of a supportive environment where your leadership can truly make a difference in the lives of your colleagues and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Food Team Leader in Grimsby
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the values and mission of the business. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience, as these are key for the Team Leader role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you’ve led a team or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Team Leader position.
We think you need these skills to ace Food Team Leader in Grimsby
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and contributed to a positive work environment. Share specific examples that demonstrate your ability to inspire and support your colleagues!
Customer Service is Key:Don’t forget to mention your passion for customer service! We’re looking for someone who genuinely cares about the customer experience. Include any relevant experiences where you’ve gone above and beyond to ensure customers leave happy.
Be Yourself:Let your personality shine through in your application! We value authenticity and want to get to know the real you. Use a friendly tone and don’t be afraid to share what makes you unique and how you can contribute to our team culture.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at LincolnshireCoop
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Food Team Leader. Familiarise yourself with tasks like stock management, customer service, and team motivation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Even if you haven't led a large team before, think of examples where you've inspired or motivated others. Share stories about how you've helped colleagues or contributed to a positive work environment. This will highlight your potential as a leader.
✨Demonstrate Customer Passion
Since customer experience is key, be prepared to discuss how you would handle various customer scenarios. Think of times when you've provided excellent service or resolved issues effectively. This will show that you care about customers and understand their importance to the business.
✨Be Ready for Flexibility Questions
As the role requires working evenings and weekends, be ready to discuss your availability. Show that you're adaptable and willing to meet the needs of the store. This will reassure them that you can handle the demands of the job.
