At a Glance
- Tasks: Join a passionate team delivering friendly service and keeping the store stocked.
- Company: Community-focused food store with a vibrant team culture.
- Benefits: 30 days annual leave, pension scheme, generous discounts, and flexible schedules.
- Other info: Enjoy free tea and coffee during breaks and advance scheduling for work-life balance.
- Why this job: Gain valuable experience in customer service while making a difference in your community.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About the role
Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkouts, replenishing stock, sharing your knowledge of our range with our customers, and promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible. If applicable, we will discuss this in more detail with you at the interview stage.
About You
- A passion for customer service and a desire to deliver a great shopping experience for our customers
- Excellent communication and listening skills to help adapt to a fast‑paced retail environment
- The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
- An enthusiastic approach and willingness to support your colleagues
- Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
Benefits
- 30 days annual leave (including bank holidays) (pro‑rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
Retail Customer Service Pro - Flexible Hours & Benefits in Coningsby employer: LincolnshireCoop
Join a vibrant team at the heart of your local community, where your passion for customer service will shine as you deliver exceptional shopping experiences. With flexible working hours, generous benefits including 30 days annual leave and a pension scheme with up to 12% employer contributions, we prioritise your well-being and growth. Our supportive work culture encourages collaboration and rewards hard work, making this an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Pro - Flexible Hours & Benefits in Coningsby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Be flexible and open-minded! Since the role requires adaptability, be ready to discuss your availability and how you can fit into their schedule. Showing that you're willing to work different hours can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Customer Service Pro - Flexible Hours & Benefits in Coningsby
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for helping customers in your application. We want to see that you genuinely care about creating a great shopping experience and are excited to be part of our community.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the skills and experiences that match what we’re looking for in a Retail Customer Service Pro. It shows us you’re really interested!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get to the point quickly. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at LincolnshireCoop
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered excellent customer service. Think about times when you went above and beyond for a customer or helped resolve an issue. This will demonstrate your passion for providing a great shopping experience.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, be prepared to discuss how you work with others. Share specific instances where you collaborated with colleagues to achieve a goal or support each other during busy times. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Flexibility is Key
Given the need for flexible working hours, be honest about your availability. If you can adapt your schedule, mention it! This shows that you’re willing to meet the needs of the business and are ready to jump in whenever required.
