Customer Services Assistant in Barnetby le Wold

Customer Services Assistant in Barnetby le Wold

Barnetby le Wold Full-Time 20000 - 25000 € / year (est.) No home office possible
LincolnshireCoop

At a Glance

  • Tasks: Join a passionate team, assist customers, and keep the store stocked with a smile.
  • Company: Community-focused food store that values teamwork and customer service.
  • Benefits: 30 days annual leave, pension scheme, generous discounts, and flexible schedules.
  • Other info: Enjoy free tea and coffee during breaks and work in a supportive environment.
  • Why this job: Make a difference in your community while gaining valuable retail experience.
  • Qualifications: Passion for customer service and strong communication skills.

The predicted salary is between 20000 - 25000 € per year.

About the role

Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkouts, replenishing stock, sharing your knowledge of our range with our customers, and promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible. If applicable, we will discuss this in more detail with you at the interview stage.

About You

  • A passion for customer service and a desire to deliver a great shopping experience for our customers
  • Excellent communication and listening skills to help adapt to a fast‑paced retail environment
  • The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
  • An enthusiastic approach and willingness to support your colleagues
  • Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
  • That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

Benefits

  • 30 days annual leave (including bank holidays) (pro‑rata)
  • Pension scheme (with up to 12% employer contributions)
  • Generous colleague discount rates across our family of businesses
  • Annual discretionary colleague bonuses to reward you for your hard work
  • Working schedules that are available four weeks in advance, giving you time to plan around your shifts
  • Free tea and coffee provisions for all colleagues during rest breaks at work

Customer Services Assistant in Barnetby le Wold employer: LincolnshireCoop

Join a vibrant team at the heart of your local community as a Customer Services Assistant, where every day brings new experiences and opportunities to connect with customers. Our supportive work culture prioritises flexibility, ensuring you can balance your personal life while enjoying generous benefits like 30 days of annual leave, a robust pension scheme, and exclusive discounts across our family of businesses. With a focus on employee growth and a commitment to rewarding hard work, we strive to create a meaningful and fulfilling workplace for all our colleagues.

LincolnshireCoop

Contact Detail:

LincolnshireCoop Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Services Assistant in Barnetby le Wold

Tip Number 1

Get to know the company! Research their values and community involvement. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about being part of the team.

Tip Number 2

Practice your customer service skills! Think of examples where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us, so be ready to share!

Tip Number 3

Be flexible and open-minded! Since we need candidates who can adapt to different shifts, let us know your availability upfront. It shows you’re committed and ready to jump in whenever needed.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.

We think you need these skills to ace Customer Services Assistant in Barnetby le Wold

Customer Service
Communication Skills
Teamwork
Flexibility
Reliability
Sales Skills
Listening Skills

Some tips for your application 🫡

Show Your Passion for Customer Service:Make sure to highlight your love for helping customers in your application. We want to see that you genuinely care about creating a great shopping experience and are excited to be part of our community.

Tailor Your Application:Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the skills and experiences that match the role. We appreciate when candidates show they’ve done their homework on us.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We’re looking for clear communication skills, so make sure your writing reflects that. Avoid jargon and keep it friendly!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at LincolnshireCoop

Know the Company

Before your interview, take some time to research the company and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your passion for providing a great shopping experience.

Be Ready for Teamwork Questions

Since teamwork is crucial for this role, be prepared to discuss how you work with others. Share specific instances where you collaborated with colleagues to achieve a goal or support each other during busy times. Highlight your enthusiasm for being part of a hardworking team.

Flexibility is Key

Given the need for flexible working hours, be honest about your availability. If you can adapt your schedule, mention it during the interview. This shows that you’re willing to meet the needs of the business and are committed to being a reliable team member.