At a Glance
- Tasks: Support the Branch Manager and deliver excellent customer service while managing stock.
- Company: Join Jewson, a leader in building materials with a focus on great service.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 33 days holiday.
- Other info: Flexible work environment with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Experience in retail or building materials is a plus; training provided.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. LHP is partnering with Jewson to create a materials partnership that will provide our colleagues with easy access to materials to enhance our repairs service. This partnership will strengthen the reliability and responsiveness of our repairs service, helping us deliver a Place to be Proud of for our customers.
This role will be employed directly by Jewson, and all applications must be submitted via their website. However, the successful candidate will work closely with LHP's repairs service and will be expected to embody LHP's values in their day‐to‐day work.
Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for an Assistant Branch Manager who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7.00 – 5.00 Monday to Friday
Key Responsibilities:
- Act as first line support to the Branch Manager to lead and support the team to deliver success
- Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers
- Process customer orders both over the phone and in person
- Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed
- Pick items to fulfil customer orders ready for collection or delivery
- Check incoming stock deliveries and put away in appropriate area
- Getting to know our product lines and services in order to make the most of all customer interactions
- Develop great relationships with new and existing customers (both face to face and over the phone)
- Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
What's in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 × your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 × your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
Required Skills and Experience:
- A flexible approach to work; happy to support in various departments within the branch
- Previous experience within a builder's merchant or with building materials, but not essential
- Some supervisory experience in a retail or merchant environment
- Previous forklift experience, although training will be provided
- A full Manual (Preferred) clean driving licence in order to support with deliveries using a 3.5t van
To Apply: Visit the Jewson website and apply directly.
Finally some key Information: At Lincolnshire Housing Partnership, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at Recruitment@lincolnshirehp.com for a friendly chat.
Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process. All offers of Employment are subject to a DBS Check and Satisfactory References.
Assistant Branch Manager in Market Rasen employer: Lincolnshire Housing Partnership
Contact Detail:
Lincolnshire Housing Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Market Rasen
✨Tip Number 1
Get to know the company before your interview! Research Jewson and LHP, their values, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your people skills! As an Assistant Branch Manager, building relationships is key. Be ready to share examples of how you've successfully interacted with customers or led a team in the past.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Branch Manager in Market Rasen
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Branch Manager role. We want to see how you can bring value to our team at Jewson!
Show Your Passion for Service: In your written application, let us know why you're passionate about providing excellent customer service. Share any relevant experiences that demonstrate your commitment to great service, as this is key for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application directly through the Jewson website. This ensures we receive your application properly and can consider you for the role without any hiccups!
How to prepare for a job interview at Lincolnshire Housing Partnership
✨Know the Company Inside Out
Before your interview, take some time to research Jewson and LHP. Understand their values, mission, and the specifics of the materials partnership. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As an Assistant Branch Manager, providing excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can maintain strong relationships with both local customers and suppliers.
✨Demonstrate Flexibility and Team Support
This role requires a flexible approach to work. Be ready to discuss times when you've supported various departments or taken on different roles within a team. Emphasise your ability to adapt and lead when necessary, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions about handling stock levels, processing orders, and ensuring health and safety. Think through practical scenarios you might face in the role and how you would handle them. This shows that you're not just thinking theoretically but are ready to tackle real challenges.