Customer Engagement Specialist

Customer Engagement Specialist

Lincoln Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers to share their feedback and influence our services.
  • Company: Join a dynamic team focused on customer inclusion and insight.
  • Benefits: Enjoy competitive salary, flexible working options, and great corporate perks.
  • Why this job: Make a real impact by ensuring diverse customer voices are heard.
  • Qualifications: Experience in customer engagement and a passion for inclusivity is essential.
  • Other info: Be part of a newly formed team dedicated to customer insights.

The predicted salary is between 28800 - 48000 £ per year.

Do you have experience setting up opportunities for customers to share their views and influence services? Are you committed to engaging with a diverse range of customers and ensuring that involvement is accessible to all?

We have a fantastic new opportunity as a Customer Inclusion Business Partner in our newly formed Customer Inclusion & Insight Team. You'll receive an excellent competitive salary.

Customer Engagement Specialist employer: Lincolnshire Housing Partnership

As a Customer Engagement Specialist, you'll thrive in a dynamic work environment that champions inclusivity and customer voice. Our commitment to employee growth is reflected in tailored development programmes and a supportive culture that values diverse perspectives. Located in a vibrant area, we offer competitive salaries and unique benefits, making us an exceptional employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Lincolnshire Housing Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engagement Specialist

✨Tip Number 1

Familiarise yourself with our company values and mission. Understanding what drives us at StudySmarter will help you align your approach to customer engagement, showcasing your commitment to inclusivity and accessibility.

✨Tip Number 2

Network with current employees or industry professionals who have experience in customer engagement roles. They can provide valuable insights into the skills and qualities we value, which can help you tailor your approach during interviews.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully engaged diverse customer groups. Highlighting specific instances will demonstrate your capability and passion for fostering inclusive environments.

✨Tip Number 4

Stay updated on trends and best practices in customer engagement and inclusion. Showing that you're knowledgeable about current strategies will set you apart and illustrate your dedication to continuous improvement in this field.

We think you need these skills to ace Customer Engagement Specialist

Customer Engagement
Communication Skills
Interpersonal Skills
Empathy
Active Listening
Data Analysis
Problem-Solving Skills
Project Management
Stakeholder Management
Accessibility Awareness
Feedback Collection Techniques
Conflict Resolution
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp what a Customer Engagement Specialist does. Focus on the skills and experiences required, especially those related to customer interaction and inclusivity.

Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to engage with customers and gather their feedback. Use specific examples that demonstrate your commitment to accessibility and diversity.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer engagement. Mention how your previous experiences align with the company's goals and how you can contribute to their Customer Inclusion & Insight Team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and professional.

How to prepare for a job interview at Lincolnshire Housing Partnership

✨Show Your Passion for Customer Engagement

Make sure to express your enthusiasm for engaging with customers. Share specific examples of how you've successfully gathered customer feedback in the past and how it influenced services or products.

✨Demonstrate Inclusivity

Highlight your commitment to inclusivity by discussing strategies you've used to ensure diverse customer participation. Be prepared to share how you’ve made engagement accessible to all, regardless of their background.

✨Prepare Insightful Questions

Think of thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand how the company values customer insights and engagement.

✨Research the Company’s Values

Familiarise yourself with the company's mission and values, especially regarding customer engagement. Tailor your responses to align with their goals, demonstrating that you’re a good fit for their culture.

Customer Engagement Specialist
Lincolnshire Housing Partnership
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