Customer Engagement Specialist

Customer Engagement Specialist

Grimsby Full-Time 28800 - 43200 £ / year (est.) No home office possible
L

At a Glance

  • Tasks: Engage customers to share their views and influence services daily.
  • Company: Join a dynamic team focused on customer inclusion and insight.
  • Benefits: Enjoy competitive salary, flexible working options, and great corporate perks.
  • Why this job: Make a real impact by ensuring diverse customer voices are heard.
  • Qualifications: Experience in customer engagement and a passion for inclusivity required.
  • Other info: Be part of a newly formed team dedicated to customer insights.

The predicted salary is between 28800 - 43200 £ per year.

Do you have experience setting up opportunities for customers to share their views and influence services? Are you committed to engaging with a diverse range of customers and ensuring that involvement is accessible to all?

We have a fantastic new opportunity as a Customer Inclusion Business Partner in our newly formed Customer Inclusion & Insight Team. You will receive an excellent competitive salary.

Customer Engagement Specialist employer: Lincolnshire Housing Partnership

As a Customer Engagement Specialist, you'll thrive in a dynamic work environment that champions inclusivity and customer voice. Our commitment to employee growth is reflected in tailored development programmes and a supportive culture that values diverse perspectives. Located in a vibrant area, we offer competitive salaries and unique benefits, making us an exceptional employer for those seeking meaningful and rewarding careers.
L

Contact Detail:

Lincolnshire Housing Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engagement Specialist

✨Tip Number 1

Familiarise yourself with our customer engagement strategies and initiatives. Understanding how we currently interact with our customers will help you demonstrate your knowledge and passion for enhancing customer experiences during any discussions.

✨Tip Number 2

Network with current employees or professionals in the customer engagement field. This can provide you with insights into our company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Showcase your experience in engaging diverse customer groups. Be ready to discuss specific examples of how you've successfully included various voices in decision-making processes, as this aligns closely with our mission.

✨Tip Number 4

Prepare thoughtful questions about our Customer Inclusion & Insight Team. Asking insightful questions not only shows your interest but also demonstrates your commitment to understanding and improving customer engagement.

We think you need these skills to ace Customer Engagement Specialist

Customer Engagement
Communication Skills
Interpersonal Skills
Empathy
Active Listening
Data Analysis
Problem-Solving Skills
Project Management
Stakeholder Management
Accessibility Awareness
Feedback Collection
Community Outreach
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Customer Engagement Specialist position. Tailor your application to highlight your relevant experience in customer engagement and inclusion.

Showcase Your Experience: In your CV and cover letter, provide specific examples of how you've successfully engaged with customers in the past. Mention any initiatives you've led or participated in that encouraged customer feedback and involvement.

Highlight Diversity Commitment: Emphasise your commitment to engaging with a diverse range of customers. Discuss any previous experiences where you ensured accessibility and inclusivity in customer interactions or services.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the role. Use this opportunity to express your enthusiasm for the position and the company, and explain why you're a great fit for their Customer Inclusion & Insight Team.

How to prepare for a job interview at Lincolnshire Housing Partnership

✨Show Your Passion for Customer Engagement

Make sure to express your enthusiasm for engaging with customers. Share specific examples of how you've successfully gathered customer feedback in the past and how it influenced services.

✨Demonstrate Inclusivity

Highlight your commitment to ensuring that all customers can participate. Discuss any strategies you've used to engage diverse groups and make their voices heard.

✨Prepare Insightful Questions

Come prepared with thoughtful questions about the company's approach to customer engagement. This shows your interest in the role and helps you understand their values better.

✨Share Relevant Experience

Be ready to discuss your previous roles and how they relate to the position. Focus on experiences where you set up opportunities for customer feedback and how you acted on that information.

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>