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- Tasks: Assist in delivering exceptional customer service and support healthcare needs in community pharmacies.
- Company: Join the largest Co-operative Pharmacy group dedicated to community health.
- Benefits: Enjoy up to 30 days annual leave, pension contributions, and generous discounts.
- Why this job: Make a real difference in people's lives while developing your pharmacy career.
- Qualifications: Level 2 Pharmacy Services Assistant qualification or higher is required.
- Other info: Full training provided; travel within North Lincolnshire is necessary.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About the role
Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients.
As a Relief Pharmacy Services Assistant, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. You\\u2019ll have the opportunity to work in a number of different branches across North Lincolnshire (Including, Grimsby, Scunthorpe and Gainsborough) and the surrounding villages. From working the counter to keeping the shelves stocked and ready for customers, there is a wide range of duties for you to be involved in, such as:
- Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations.
- Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs
- Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes
- Delivering the technical aspects of the dispensary, allowing and ensuring the safe supply of medicines. This could be through ordering medicines, labelling, dispensing, and supporting the collection of prescriptions
- Assisting with sales and general store duties including creating product displays and cash transactions
About You
It isnt just about experience or knowledge; were looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, youll need to show us:
- A natural ability to build meaningful relationships with both patients and colleagues
- An upbeat, caring, and confident manner when serving and advising patients
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you
- Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided
- As some travel will be required within this role, you will need access to a vehicle for business use
For this role, were looking for someone who already has their Level 2 Pharmacy Services Assistant qualification or higher.
Benefits
This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:
- Up to 30 days annual leave (pro-rata) including bank holidays)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Free tea and coffee provisions for all colleagues during rest breaks at work
- Wellbeing initiatives and community engagement opportunities
We are an “Investors in People – Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your experience grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. We’ll work together with you to shape your career for the better!
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. Were proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, were a growing society made up of over 220 outlets and nearly 3,000 colleagues.
Were owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop.
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
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Relief Pharmacy Services Assistant employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Pharmacy Services Assistant
✨Tip Number 1
Get to know the company! Research our community pharmacies and understand what makes us tick. This will help you connect with us during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since we’re all about exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories when we chat!
✨Tip Number 3
Be flexible and open-minded! As a Relief Pharmacy Services Assistant, you’ll be working in different branches. Show us that you’re adaptable and excited about the variety this role offers. It’s all about teamwork and making a difference together!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on joining our co-operative family. Let’s make it happen!
We think you need these skills to ace Relief Pharmacy Services Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping others shine through! We want to see how you can connect with patients and make a positive impact on their healthcare experience.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the role. Mention any retail or pharmacy experience, even if it’s not extensive, and how it relates to the duties of a Relief Pharmacy Services Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Lincolnshire Co-op
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Relief Pharmacy Services Assistant. Familiarise yourself with the key tasks like delivering customer service, managing stock, and assisting in the dispensary. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you build relationships and provide health advice, as this will demonstrate your passion for helping others.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. Prepare to discuss how you'd handle specific scenarios, like dealing with a difficult customer or managing stock levels. This will highlight your problem-solving skills and ability to work under pressure, which are crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the pharmacy engages with the community. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
