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- Tasks: Join a passionate team, delivering friendly service and keeping the store stocked for customers.
- Company: A community-focused co-operative business with a strong local presence.
- Benefits: 30 days annual leave, pension scheme, generous discounts, and advance work schedules.
- Why this job: Gain valuable experience in customer service while making a positive impact in your community.
- Qualifications: No specific experience needed; just bring your enthusiasm and passion for helping others.
- Other info: Flexible hours and a supportive team environment to help you thrive.
The predicted salary is between 11 - 16 £ per hour.
About the role: Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile! Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team. As a Customer Services Assistant you will be working on our checkouts, replenishing stock, sharing your knowledge of our range with our customer alongside promoting the benefits of membership. We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible. If applicable, we will discuss in more detail with you at the interview stage.
About You: We’re not looking for any specific experience or qualifications – we’ll provide you with all the training necessary! It’s your personality, skills, motivation, and values that matter the most to us. You’ll need to demonstrate:
- A passion for customer service and a desire to deliver a great shopping experience for our customers
- Excellent communication and listening skills to help adapt to a fast-paced retail environment
- The ability to work well as part of a team to drive sales and achieve goals, ensuring the success of your store
- An enthusiastic approach and willingness to support your colleagues
- Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
As we review applications, we may contact you to ask a few screening questions as part of our process. We will attempt to contact your mobile number first, however if we cannot reach you we will leave a message.
Benefits: In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
Customer Services Assistant in Old Leake employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant in Old Leake
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you demonstrate your passion for delivering a great shopping experience during the interview.
✨Tip Number 3
Be flexible and open-minded! Since the role requires adaptability, be ready to discuss your availability and willingness to work different hours. This shows that you're committed to being a reliable team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Services Assistant in Old Leake
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your passion for customer service and how you can bring a smile to our customers' faces.
Tailor Your Application: Make sure to tailor your application to the role of Customer Services Assistant. Highlight your communication skills and teamwork experience, as these are key to thriving in our fast-paced environment.
Be Reliable: Reliability is crucial for us. In your application, mention your commitment to being punctual and well-presented. We need team members who take responsibility and can be trusted to represent our brand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen to join our community-focused team!
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different context. This will show that you genuinely care about creating a great shopping experience.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal. Highlighting your ability to support and motivate your team will resonate well with the interviewers.
✨Be Flexible and Adaptable
Given the fast-paced nature of retail, it’s important to convey your flexibility regarding working hours. Be prepared to discuss your availability and willingness to adapt to changing schedules. This shows that you’re committed to being a reliable team member.
✨Dress the Part and Be Professional
First impressions matter! Make sure to dress smartly and present yourself well for the interview. Being well-groomed and professional not only reflects your respect for the opportunity but also aligns with the brand ambassador role you’ll be taking on.
