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For Companies At a Glance
- Tasks: Support families during difficult times by preparing and caring for the deceased.
- Company: Join a compassionate funeral service with over 150 years of experience in Lincolnshire.
- Benefits: Enjoy 30 days annual leave, pension contributions, and generous discounts across our businesses.
- Why this job: Make a meaningful impact while developing your career in a supportive team environment.
- Qualifications: No specific experience needed; just a caring attitude and a full driving licence required.
- Other info: Participation in an on-call rota is essential; must be comfortable around the deceased.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About the role
Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.
As a Funeral Operative you’ll work as part of a team to ensure we provide a warm, compassionate, and comprehensive customer care when it’s needed most. You’ll be working together with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):
- Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved one
- Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
- Preparing and cleaning funeral vehicles and facilities so that they are ready for service
- Participation in an out of hours on-call rota to allow us to be there for our clients whenever necessary
Please refer to the downloadable job description which is available on this page.
About You
We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most – we’d love to hear from you!You’ll need to have afull driving licenceand show us:
- A naturally caring and professional approach to customer service in any situation
- Good literacy, numeracy and IT skills as extensive use of technology is required in this role
- The ability to work productively and efficiently as part of a team
- Confident communication skills and a strong attention to detail
- An ability to lift and transfer weights safely
- A flexible approach to your work due to the participation of the on-call rota
When applying for this position you should recognise that the reverent care of the deceased forms a large part of our services, particularly in this role, Sowe need you to be comfortable in the presence of the deceased and in support of our clients. Please note that the successful candidate for this role will be required to complete a DBS check before joining our team.
To ensure our agreed call out times are met, candidates must live within a reasonable distance of the Funeral Services that they are applying for.
Benefits
This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Free tea and coffee provisions for all colleagues during rest breaks at work
- The following payments will be awarded per call:
- ÂŁ28.60 for each night you are scheduled on-call (this is doubled at the weekend and on bank holidays)
- Each individual call-out is paid ÂŁ57.20
We are an “Investors in People – Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.
We are owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues.
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop.
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
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Funeral Operative employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Operative
✨Tip Number 1
Show your compassionate side! When you meet potential colleagues or during any informal interactions, express your genuine desire to help others. This role is all about empathy, so let your caring nature shine through.
✨Tip Number 2
Familiarise yourself with the local area and the specific funeral services offered. Understanding the community's needs can help you connect better with the team and demonstrate your commitment to providing excellent service.
✨Tip Number 3
Practice your communication skills! Since this role involves working closely with bereaved families, being able to communicate clearly and compassionately is key. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Be prepared for the physical demands of the job. Since lifting and transferring weights safely is part of the role, consider doing some light exercises to ensure you're fit and ready for the responsibilities that come with being a Funeral Operative.
We think you need these skills to ace Funeral Operative
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities of a Funeral Operative. Reflect on how your personal qualities align with the compassionate and professional service required in this role.
Tailor Your CV: Craft your CV to highlight relevant skills such as customer service experience, teamwork, and any instances where you've demonstrated empathy and care. Even if you lack direct experience, showcase transferable skills that relate to the job.
Write a Personal Cover Letter: In your cover letter, express your genuine desire to help others during difficult times. Share any personal experiences that have shaped your understanding of compassion and support, making sure to connect them to the role.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Compassion
In this role, empathy is key. Be prepared to share examples of how you've shown compassion in previous situations, whether in a professional or personal context. This will demonstrate your suitability for supporting bereaved families.
✨Highlight Teamwork Skills
As a Funeral Operative, you'll be working closely with a team. Discuss your experiences in collaborative environments and how you contribute to a positive team dynamic. This will show that you can work effectively with others during challenging times.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role, especially when preparing for visitations and funerals. Be ready to discuss how you ensure accuracy and thoroughness in your work, as this will reassure the interviewers of your reliability.
✨Be Open About Your Flexibility
The role requires participation in an on-call rota, so it's important to express your willingness to adapt your schedule. Share any past experiences where you've had to be flexible, which will highlight your commitment to being there for clients when they need support.
