At a Glance
- Tasks: Join our team to provide compassionate support during difficult times, handling logistics for funerals.
- Company: We're a long-standing co-operative in Lincolnshire, dedicated to community service for over 150 years.
- Benefits: Enjoy 30 days annual leave, pension contributions, bonuses, and free refreshments at work.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: No specific experience needed; just bring a caring attitude and a full driving licence.
- Other info: Flexible hours with on-call duties; must be comfortable around the deceased.
The predicted salary is between 24000 - 33600 ÂŁ per year.
About the role: Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives. As a Funeral Operative you’ll work as part of a team to ensure we provide a warm, compassionate, and comprehensive customer care when it’s needed most. You’ll be working together with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need.
Duties will include (but are not limited to):
- Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved ones
- Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
- Preparing and cleaning funeral vehicles and facilities so that they are ready for service
- Participation in an out of hours on-call rota to allow us to be there for our clients whenever necessary
About You: We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most – we’d love to hear from you! You’ll need to have a full driving licence and show us:
- A naturally caring and professional approach to customer service in any situation
- Good literacy, numeracy and IT skills as extensive use of technology is required in this role
- The ability to work productively and efficiently as part of a team
- Confident communication skills and a strong attention to detail
- An ability to lift and transfer weights safely
- A flexible approach to your work due to the participation of the on-call rota
When applying for this position you should recognise that the reverent care of the deceased forms a large part of our services, particularly in this role, so we need you to be comfortable in the presence of the deceased and in support of our clients. Please note that the successful candidate for this role will be required to complete a DBS check before joining our team. To ensure our agreed call out times are met, candidates must live within a reasonable distance of the Funeral Services that they are applying for.
Benefits: This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Free tea and coffee provisions for all colleagues during rest breaks at work
- The following payments will be awarded per call: ÂŁ28.60 for each night you are scheduled on-call (this is doubled at the weekend and on bank holidays)
- Each individual call-out is paid ÂŁ57.20
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us: From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividends with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Funeral Operative employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Operative
✨Tip Number 1
Show your genuine compassion and empathy during any interactions you have with the team or during the interview process. This role is all about supporting families in their time of need, so demonstrating your caring nature will set you apart.
✨Tip Number 2
Familiarise yourself with the local area and the specific communities served by the funeral service. Understanding the cultural sensitivities and traditions can help you connect better with the families you’ll be assisting.
✨Tip Number 3
Be prepared to discuss your teamwork skills and how you handle challenging situations. The role requires working closely with others, so showcasing your ability to collaborate effectively will be crucial.
✨Tip Number 4
Since this position involves on-call duties, express your flexibility and willingness to adapt to varying schedules. Highlighting your readiness to support families at any hour will demonstrate your commitment to the role.
We think you need these skills to ace Funeral Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Funeral Operative. Highlight your empathy and customer service skills in your application.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your caring nature, teamwork abilities, and any relevant experiences that showcase your suitability for this role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your genuine desire to help others during difficult times. Share personal anecdotes or experiences that demonstrate your compassion and professionalism.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Compassion
As a Funeral Operative, empathy is key. During the interview, share experiences where you've demonstrated compassion and support for others, especially in difficult situations. This will show that you understand the emotional weight of the role.
✨Highlight Teamwork Skills
This role requires working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in past roles. Emphasise your ability to communicate effectively and work towards a common goal.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this position. Bring up instances where your meticulous nature has made a difference, whether in previous jobs or personal projects. This will reassure the interviewer of your capability to handle sensitive tasks.
✨Be Open About Your Flexibility
The role involves an on-call rota, so it's important to express your willingness to adapt your schedule. Discuss your availability and any previous experiences where you've had to be flexible in your work commitments.