Funeral Operative

Funeral Operative

Lincoln Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families during difficult times by preparing and caring for the deceased.
  • Company: Join a compassionate funeral service with over 150 years of experience in Lincolnshire.
  • Benefits: Enjoy 30 days annual leave, pension contributions, and generous discounts.
  • Why this job: Make a meaningful impact in your community while developing your career in a supportive environment.
  • Qualifications: No specific experience needed; just a caring attitude and a full driving licence.
  • Other info: Must be comfortable working with the deceased and participate in an on-call rota.

The predicted salary is between 24000 - 36000 £ per year.

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Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.

As a Funeral Operative, you’ll work as part of a team to ensure we provide warm, compassionate, and comprehensive customer care when it’s needed most. You’ll work with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):

  • Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved ones
  • Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
  • Preparing and cleaning funeral vehicles and facilities so they are ready for service
  • Participation in an out-of-hours on-call rota to be available for our clients whenever necessary

About the role:

Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.

As a Funeral Operative, you’ll work as part of a team to ensure we provide warm, compassionate, and comprehensive customer care when it’s needed most. You’ll work with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):

  • Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved ones
  • Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
  • Preparing and cleaning funeral vehicles and facilities so they are ready for service
  • Participation in an out-of-hours on-call rota to be available for our clients whenever necessary

About You

We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most, we’d love to hear from you! You’ll need to have a full driving licence and show us:

  • A naturally caring and professional approach to customer service in any situation
  • Good literacy, numeracy, and IT skills as extensive use of technology is required in this role
  • The ability to work productively and efficiently as part of a team
  • Confident communication skills and a strong attention to detail
  • An ability to lift and transfer weights safely
  • A flexible approach to your work due to participation in the on-call rota

When applying for this position, you should recognize that the reverent care of the deceased forms a large part of our services, particularly in this role, so we need you to be comfortable in the presence of the deceased and in supporting our clients. Please note that the successful candidate will be required to complete a DBS check before joining our team.

To ensure our call-out times are met, candidates must live within a reasonable distance of the Funeral Services they are applying for.

Benefits

This is a great opportunity to develop your career in funerals and make a difference in our communities! In addition to working for a successful cooperative business, we offer fantastic benefits, including:

  • 30 days annual leave (including bank holidays) (pro-rata)
  • Pension scheme (with up to 12% employer contributions)
  • Generous colleague discount rates across our family of businesses
  • Annual discretionary colleague bonuses to reward your hard work
  • Free tea and coffee during rest breaks at work
  • Payment per call-out: £28.60 for each night scheduled on-call (doubled at weekends and bank holidays), and £57.20 per individual call-out

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Funeral Operative employer: Lincolnshire Co-op

As a Funeral Operative with our esteemed funeral service team in Lincolnshire, you will be part of a compassionate and dedicated workforce that has been supporting bereaved families for over 150 years. We pride ourselves on providing exceptional training and development opportunities, alongside a supportive work culture that values empathy and teamwork. With generous benefits such as 30 days annual leave, a robust pension scheme, and competitive call-out payments, we ensure that our employees feel valued and empowered to make a meaningful impact in their communities.
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Contact Detail:

Lincolnshire Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Operative

✨Tip Number 1

Familiarise yourself with the funeral industry and the specific services offered by our company. Understanding the nuances of what we do will help you demonstrate your genuine interest in the role during any conversations or interviews.

✨Tip Number 2

Showcase your empathy and compassion in your interactions with us. Whether it's through networking or informal chats, expressing your understanding of the sensitive nature of the work will resonate well with our team.

✨Tip Number 3

If possible, connect with current or former employees to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your approach when applying.

✨Tip Number 4

Be prepared to discuss your flexibility and willingness to participate in the on-call rota. Highlighting your readiness to support families at all hours will show us that you're committed to providing exceptional service.

We think you need these skills to ace Funeral Operative

Compassion and Empathy
Customer Service Skills
Teamwork
Attention to Detail
Communication Skills
Literacy and Numeracy Skills
IT Proficiency
Ability to Lift and Transfer Weights Safely
Flexibility and Adaptability
Professionalism
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, take time to fully understand the responsibilities of a Funeral Operative. Reflect on how your personal qualities align with the compassionate and professional service required in this role.

Tailor Your CV: Craft your CV to highlight relevant skills such as customer service experience, teamwork, and any instances where you've demonstrated compassion or support for others. Even if you lack direct experience, showcase transferable skills.

Write a Personal Cover Letter: In your cover letter, express your genuine desire to help others during difficult times. Share any personal experiences that have shaped your understanding of the importance of compassionate care, and explain why you want to work in this field.

Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've had to show empathy or work as part of a team. Be ready to discuss how you would handle sensitive situations and demonstrate your commitment to providing excellent service.

How to prepare for a job interview at Lincolnshire Co-op

✨Show Your Compassion

As a Funeral Operative, empathy is key. During the interview, share experiences where you've demonstrated compassion and support for others, especially in difficult situations. This will show that you understand the emotional weight of the role.

✨Highlight Teamwork Skills

This position requires working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in past roles. Emphasise your ability to communicate effectively and support your colleagues.

✨Demonstrate Attention to Detail

Attention to detail is crucial in this role, especially when preparing for visitations and funerals. Bring up specific instances where your meticulous nature has positively impacted your work or helped avoid potential issues.

✨Be Open About Flexibility

The job involves an on-call rota, so it's important to express your willingness to be flexible with your schedule. Discuss any previous experiences where you've adapted to changing circumstances or worked outside of regular hours.

Funeral Operative
Lincolnshire Co-op
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  • Funeral Operative

    Lincoln
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-09-24

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    Lincolnshire Co-op

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