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- Tasks: Support families during difficult times by preparing and caring for the deceased.
- Company: Join a compassionate funeral service with over 150 years of experience in Lincolnshire.
- Benefits: Enjoy 30 days annual leave, pension contributions, and generous discounts.
- Why this job: Make a meaningful impact in your community while developing your career in a supportive environment.
- Qualifications: No specific experience needed; just a caring attitude and a full driving licence.
- Other info: Must be comfortable working with the deceased and participate in an on-call rota.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About the role:
Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.
As a Funeral Operative you’ll work as part of a team to ensure we provide a warm, compassionate, and comprehensive customer care when it’s needed most. You’ll be working together with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):
- Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved one
- Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
- Preparing and cleaning funeral vehicles and facilities so that they are ready for service
- Participation in an out of hours on-call rota to allow us to be there for our clients whenever necessary
About You
We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most – we’d love to hear from you! You’ll need to have a full driving licence and show us:
- A naturally caring and professional approach to customer service in any situation
- Good literacy, numeracy and IT skills as extensive use of technology is required in this role
- The ability to work productively and efficiently as part of a team
- Confident communication skills and a strong attention to detail
- An ability to lift and transfer weights safely
- A flexible approach to your work due to the participation of the on-call rota
When applying for this position you should recognise that the reverent care of the deceased forms a large part of our services, particularly in this role, so we need you to be comfortable in the presence of the deceased and in support of our clients. Please note that the successful candidate for this role will be required to complete a DBS check before joining our team.
To ensure our agreed call out times are met, candidates must live within a reasonable distance of the Funeral Services that they are applying for.
Benefits
This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Free tea and coffee provisions for all colleagues during rest breaks at work
- The following payments will be awarded per call:
- ÂŁ28.60 for each night you are scheduled on-call (this is doubled at the weekend and on bank holidays)
- Each individual call-out is paid ÂŁ57.20
We are an “Investors in People – Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities.
We are an equal opportunities employer and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Lincolnshire Co-op is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to equal opportunities and to ensuring our recruitment process is barrier free and as inclusive as possible. If you have a disability and require any adjustments, please do not hesitate to contact us.
Equal Opportunities Statement
Lincolnshire Co-op is committed to equal opportunities and to ensuring our recruitment process is barrier free and as inclusive as possible. We welcome applications from all suitably qualified candidates.
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Funeral Operative employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Operative
✨Tip Number 1
Familiarise yourself with the funeral industry and the specific services offered by our company. Understanding the nuances of what we do will help you demonstrate your genuine interest in the role during any conversations or interviews.
✨Tip Number 2
Showcase your empathy and compassion in your interactions with us. Whether it's through networking or informal chats, expressing your understanding of the sensitive nature of the work will resonate well with our team.
✨Tip Number 3
If possible, connect with current or former employees to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to participate in the on-call rota. Highlighting your readiness to support families at all hours will show us that you're committed to providing exceptional service.
We think you need these skills to ace Funeral Operative
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities of a Funeral Operative. Reflect on how your personal qualities align with the compassionate and professional service required in this role.
Tailor Your CV: Craft your CV to highlight relevant skills such as customer service experience, teamwork, and any instances where you've demonstrated compassion or support for others. Even if you lack direct experience, showcase transferable skills.
Write a Personal Cover Letter: In your cover letter, express your genuine desire to help others during difficult times. Share any personal experiences that have shaped your understanding of the importance of compassionate care, and explain why you want to work in this field.
Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've had to show empathy or work as part of a team. Be ready to discuss how you would handle sensitive situations and demonstrate your commitment to providing excellent service.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Compassion
As a Funeral Operative, empathy is key. During the interview, share experiences where you've demonstrated compassion and support for others, especially in difficult situations. This will show that you understand the emotional weight of the role.
✨Highlight Teamwork Skills
This position requires working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in past roles. Emphasise your ability to communicate effectively and support your colleagues.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role, especially when preparing for visitations and funerals. Bring up specific instances where your meticulous nature has positively impacted your work or helped avoid potential issues.
✨Be Open About Flexibility
The job involves an on-call rota, so it's important to express your willingness to be flexible with your schedule. Discuss any previous experiences where you've adapted to changing circumstances or worked outside of regular hours.
