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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store presentation.
- Company: Join a historic co-operative with over 160 years of community focus and growth.
- Benefits: Enjoy 30 days annual leave, generous discounts, and a pension scheme with up to 12% employer contributions.
- Why this job: Be part of a supportive culture that values your input and offers career progression opportunities.
- Qualifications: No prior leadership experience needed; just bring enthusiasm and a passion for customer service.
- Other info: Flexible hours required, including evenings and weekends; must be over 18 for age-related sales.
The predicted salary is between 24000 - 36000 £ per year.
About the role:
Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership.From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day.
As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day to day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship-shape and presentable for your local community. Wide-ranging and varied, you will carry out tasks such as:
- Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
- Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
- Maintaining consistent stock control by performing stock takes and gap checks
- Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.
As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.
About You
Due to the fast-paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:
- Previous experience of leading and inspiring a sizable team, although this isn’t essential as full training will be provided.
- An abilityto build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
- A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
- A reliable and dependable manner alongside being an engaged brand ambassador.
- That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!
You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age-related sales.
Benefits
In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
We are an “Investors in People – Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.
We\’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagueshere.
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop.
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
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Food Team Leader employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Team Leader
✨Tip Number 1
Familiarise yourself with the values and mission of our co-operative. Understanding our commitment to community and customer service will help you align your answers during the interview, showcasing how you can contribute to our goals.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills and ability to motivate a team. Think about specific situations where you successfully managed tasks or resolved conflicts, as these will resonate well with us.
✨Tip Number 3
Showcase your passion for customer service by thinking of ways you’ve gone above and beyond for customers in previous roles. This will highlight your genuine care for the customer experience, which is crucial for a Team Leader position.
✨Tip Number 4
Be ready to discuss how you would handle the fast-paced environment of our stores. Think of strategies you could implement to maintain high standards and keep the team motivated, as this will demonstrate your proactive approach to leadership.
We think you need these skills to ace Food Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and team management. Use specific examples that demonstrate your ability to motivate and inspire a team, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and customer service. Mention how your values align with the company's mission and how you can contribute to maintaining high standards in the store.
Showcase Relevant Skills: Emphasise skills such as stock management, cash handling, and people management. Provide examples of how you've successfully managed these tasks in previous roles or situations.
Highlight Flexibility and Reliability: Since the role requires working evenings and weekends, make sure to mention your availability and willingness to adapt to the store's needs. This shows that you are dependable and ready to take on the responsibilities of a Team Leader.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully motivated a group or resolved conflicts. This will show the interviewers that you can handle the responsibilities of the role.
✨Emphasise Customer Service
Highlight your passion for excellent customer service during the interview. Discuss situations where you went above and beyond to ensure customer satisfaction. This aligns with the company's values and shows that you understand the importance of the customer experience.
✨Be Prepared for Practical Scenarios
Expect to be asked about how you would handle specific situations in the store, such as managing stock levels or dealing with a difficult customer. Prepare by thinking through potential scenarios and your approach to resolving them effectively.
✨Demonstrate Flexibility and Reliability
Since the role requires working evenings and weekends, convey your willingness to be flexible with your schedule. Share examples of how you've been dependable in previous roles, reinforcing that you can be trusted to manage the store's operations safely and securely.
