Care & Wellbeing Navigator in Macclesfield

Care & Wellbeing Navigator in Macclesfield

Macclesfield Full-Time On-site
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This 12-month fixed-term post sits within the specialist team delivering a developing Tier 3 Weight Management Service, advertised by Lincolnshire And District Medical Services for Lincolnshire PCN Alliance (LPCNA). The role is the central point for referrals, patient engagement and service administration, with data management, meeting coordination and performance monitoring alongside clinicians and partner organisations. It is full‑time at 37.5 hours, with travel across Lincolnshire and occasional evening or weekend work. Fit rests on administrative, coordination or patient-facing experience, and a healthcare background is not essential.

What the job involves

  • Act as the central point of coordination for referrals into the weight management service
  • Support patient engagement so that patients have a seamless and positive experience throughout their journey
  • Deliver service administration for the weight management service
  • Manage service data and records
  • Coordinate meetings with clinicians, healthcare professionals and partner organisations
  • Communicate with clinicians, healthcare professionals and partner organisations
  • Monitor service performance
  • Contribute to the development of a growing service

Qualifications

  • GCSE or equivalent in English and Mathematics
  • Evidence of continuing professional development

Experience

  • Experience in an administrative, coordination or patient-facing role
  • Experience managing competing priorities and working to deadlines
  • Experience maintaining accurate records and handling confidential information
  • Experience using databases and digital systems to manage and retrieve information

Skills & knowledge

  • Highly organised
  • Confident, professional communication with a wide range of people
  • Strong IT skills, including Microsoft Office and database systems
  • Able to work independently and contribute to a wider team

Other

  • Compassionate, person-centred approach
  • Interest in supporting health improvement and behaviour change
  • Enjoys identifying opportunities to improve processes and services

Nice to have

  • NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline
  • Relevant training in health coaching, behaviour change, patient engagement or project administration
  • Experience within primary care, healthcare, public health, community services or weight management services
  • Experience supporting referral management processes or Single Point of Access services
  • Experience coordinating multidisciplinary team meetings and stakeholder engagement
  • Experience producing reports, monitoring performance and supporting service improvement

What’s offered

  • Opportunity to contribute to an innovative and developing service
  • Supportive and collaborative working environment
  • Ongoing learning and development opportunities
  • Flexible working arrangements where service needs allow
  • The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire

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Care & Wellbeing Navigator in Macclesfield employer: Lincolnshire And District Medical Services (LADMS)

Lincolnshire Community Weight Management Service is an exceptional employer, offering a unique opportunity to lead innovative healthcare initiatives in a supportive and collaborative environment. With a strong focus on employee development and a commitment to improving community health, staff benefit from ongoing training, a positive work culture, and the chance to make a meaningful impact on patients' lives. Located in the heart of Lincolnshire, this role provides a fulfilling career path for those passionate about tackling obesity and enhancing patient care.

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Contact Details:

Lincolnshire And District Medical Services (LADMS) Recruitment Team