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- Tasks: Provide reception support during evenings and weekends, assisting clinicians and managing patient queries.
- Company: Join the caring team at Lincolnshire And District Medical Services (LADMS).
- Benefits: Earn £12.83 an hour with holiday pay and gain valuable experience in healthcare.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Good communication skills, IT proficiency, and a caring attitude are essential.
- Other info: Flexible hours and opportunities for personal growth in a dynamic healthcare setting.
The predicted salary is between 12 - 16 £ per hour.
Looking for a new and exciting opportunity? Why not join our team here at LADMS! We are looking for a caring and enthusiastic team member to help provide medical services across Lincolnshire!
In this role, you will be working within our Enhanced Access Service, which we provide across Boston, Spilsby, Louth, Skegness and Mablethorpe. Working hours will be evenings and weekends.
Main duties of the job:- Providing reception support within the service during evenings and weekends.
- Opening up and closing down the site.
- Supporting clinicians with chaperoning during appointments when required.
- Using the booking system confidentially and correctly.
- Greeting patients and arriving them on the system.
- Checking reception tasks, making sure they are completed within a timely manner.
- Monitoring stock levels, and contacting the Operations Manager if stock is required.
- Providing any other receptionist tasks required by the Operations Manager.
- Ensuring all equipment is taken out before the shift and put away at the end of the shift, including items such as prescriptions (following the correct procedure).
- Dealing with any patient queries.
- Assisting the clinicians with calling IT when any issues arise.
- Completing medical referrals.
- Participating in on-call during your shift.
About us: LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride ourselves on delivering a high standard of administrative and medical patient-centred services within the Lincolnshire region.
Job responsibilities:- To work as part of a team in providing a high quality, efficient administrative support service on behalf of Lincolnshire and District Medical Services (LADMS) for the practices involved within the Enhanced Access service.
- To provide an accurate, confidential, and efficient receptionist service across the East Lindsey District.
- To support the requirements of the Enhanced Access contracts delivered by LADMS.
- A smartly presented and pleasant mannered individual.
- Ensure an effective and efficient reception service is provided to patients.
- Good communication and relationship building skills with a caring attitude.
- Ability to use own initiative and provide support whilst on shift.
- Ability to prioritise workload, adhere to company procedures and to be proactive in your approach.
- Good IT skills and attention to detail to ensure medical records are accurate.
- Reliable individual with good time management.
- Ability to work under pressure and deal with all general enquiries.
- A calm resilient individual who can deal with emergencies.
- Understanding, acceptance and adherence to the need for strict confidentiality.
Preferred but not required:
- Knowledge with Systm One.
- Own a Smartcard.
- Basic IT skills.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Hourly rate: £12.83 an hour, to include holiday pay.
Enhanced Access Receptionist in Louth employer: Lincolnshire And District Medical Services (LADMS)
Contact Detail:
Lincolnshire And District Medical Services (LADMS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Access Receptionist in Louth
✨Tip Number 1
Get to know the company! Research LADMS and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reception duties and patient care. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the LADMS team. Don’t miss out!
We think you need these skills to ace Enhanced Access Receptionist in Louth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and providing top-notch medical services across Lincolnshire.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at LADMS!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Enhanced Access Receptionist position.
How to prepare for a job interview at Lincolnshire And District Medical Services (LADMS)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enhanced Access Receptionist role. Familiarise yourself with the main duties listed in the job description, such as supporting clinicians and managing patient queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a receptionist, strong communication skills are key. Prepare examples of how you've effectively communicated with patients or team members in the past. Think about times when you’ve had to handle difficult situations calmly and professionally, as this will show your ability to thrive under pressure.
✨Demonstrate Your IT Proficiency
Since the role involves using a booking system and handling medical records, be ready to discuss your IT skills. If you have experience with Systm One or similar systems, mention it! If not, express your willingness to learn and adapt quickly to new technologies.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the training process, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
