At a Glance
- Tasks: Provide reception support during evenings and weekends, assisting clinicians and patients.
- Company: Join LADMS, a dedicated team delivering top-notch medical services across Lincolnshire.
- Benefits: Earn £12.83 per hour with holiday pay and flexible zero-hour shifts.
- Other info: Opportunity to work in various locations and develop your administrative skills.
- Why this job: Make a difference in patient care while gaining valuable experience in a healthcare setting.
- Qualifications: Good communication skills, IT proficiency, and a caring attitude are essential.
The predicted salary is between 12 - 13 £ per hour.
This role is a zero‑hour contract with evening and weekend shifts; the number of shifts is determined by the rota system.
Main duties of the job:
- Provide reception support within the Enhanced Access Service during evenings and weekends.
- Open and close the site each shift.
- Support clinicians by chaperoning during appointments when required.
- Use the booking system confidentially and correctly.
- Greet patients and register them on the system.
- Complete reception tasks in a timely manner.
- Monitor stock levels and notify the Operations Manager if restocking is required.
- Perform any other receptionist tasks as directed by the Operations Manager.
- Ensure all equipment is taken out before the shift starts and put away at the end, including prescriptions following correct procedure.
- Handle patient queries.
- Assist clinicians with IT issues when they arise.
- Complete medical referrals.
- Participate in on‑call duties during your shift.
About us: LADMS is a professional team that provides high‑standard administrative and medical patient‑centred services across Lincolnshire.
Job responsibilities: Work as part of a team to deliver a high‑quality, efficient administrative support service for the Enhanced Access contracts at facilities including Louth Hospital, Skegness Hospital, Alford War Memorial Hall, Marisco Practice Mablethorpe and others.
Skills and Knowledge:
- Smartly presented and pleasant mannered individual.
- Provide an effective and efficient reception service to patients.
- Good communication and relationship‑building skills with a caring attitude.
- Use initiative and support whilst on shift – e.g., receive and make telephone calls when required.
- Prioritise workload, adhere to procedures and be proactive.
- Good IT skills and attention to detail to ensure accurate medical records.
- Reliable individual with good time management.
- Ability to work under pressure and deal with general enquiries.
- Calm and resilient, able to handle emergencies.
- Adhere to strict confidentiality requirements.
Preferred: knowledge of Systm One, Smartcard ownership, basic IT skills.
Disclosure and Barring Service Check: This post requires a Disclosure and Barring Service check as part of the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Pay: £12.83 per hour, including holiday pay.
Enhanced Access Receptionist in Lincolnshire employer: Lincolnshire And District Medical Services (LADMS)
Lincolnshire And District Medical Services (LADMS) is an exceptional employer that prioritises a supportive and patient-centred work environment. With flexible zero-hour contracts, evening and weekend shifts, and a commitment to employee growth, LADMS offers a unique opportunity to contribute to high-quality healthcare services across Lincolnshire. Join a dedicated team where your skills are valued, and you can make a meaningful impact in the community.
Contact Details:
Lincolnshire And District Medical Services (LADMS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Enhanced Access Receptionist in Lincolnshire
✨Tip Number 1
Get to know the company! Research LADMS and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the work culture, plus it might just give you an edge when applying through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reception duties and patient care. Role-play with a friend to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Enhanced Access Receptionist in Lincolnshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Enhanced Access Receptionist role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with patients and clinicians, let us know about your communication style. Share examples of how you've built relationships or handled queries in previous roles.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lincolnshire And District Medical Services (LADMS)
✨Know the Role Inside Out
Make sure you thoroughly understand the Enhanced Access Receptionist role. Familiarise yourself with the main duties, like providing reception support and handling patient queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires good communication and relationship-building skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled difficult situations or built rapport with patients or colleagues.
✨Demonstrate Your IT Savvy
Brush up on your IT skills, especially if you have experience with systems like Systm One. Be ready to discuss how you've used technology in past roles to improve efficiency or solve problems, as this is crucial for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle emergencies or manage multiple tasks under pressure. Think of specific examples from your past experiences where you’ve demonstrated calmness and resilience, as these traits are essential for the role.
